• Hello,

    When users signup using Ultimate Member forms, the registration options to validate their account via email is not working. Settings screenshot in the following link: https://prntscr.com/jl9bkq

    The user doesn’t get any email and is automatically registered even though the settings are as you can see in the screenshot https://prntscr.com/jl9bkq

    I’m looking forward to your response.

    Ultimate Member Version: 2.0.13

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • I am having similar issue, but in my case the registration options are not even appearing in my settings. Please advise.

    Hello,

    Once you have activated this option, have you also activated the sending of the validation email in “Ultimate Member> Settings> Email”?

    Indeed, for my part, the problem comes precisely from this email validation. I receive it correctly, but the activation link does not seem to work. This error appears since 2.0.15. See the example: https://prntscr.com/jla3oo
    An idea ?

    Thread Starter andres_mrg

    (@andres_mrg)

    I have the following emails enabled: https://prntscr.com/jla997 Could you advise which one is the right email setting here? I have enabled now all of them but still the user registers and it gets redirected to the main site but already loggedin

    “Your account is pending review” seems useless here. This will be used if the administrator validates the registrations.

    Thread Starter andres_mrg

    (@andres_mrg)

    I need accounts to be validated through emails and this features seems to do this job but doesn’t work. Any idea what’s wrong?

    There is apparently a bug since the update to 2.0.15, but you are using version 2.0.13? This version worked well for me, so I do not see what’s wrong.

    Hey, 2.0.16 fixed this problem for me

    Thread Starter andres_mrg

    (@andres_mrg)

    I’ve updated the plugin to version 2.0.16 and still the issue persists. User signups directly and goes to the home page. I update the settings and nothing happens.

    Thread Starter andres_mrg

    (@andres_mrg)

    Besides updating, did you do anything else? None of the registration options “Admin approval” or “Activation link” works. I need help on this.

    Yes I confirm bug on version 2.0.16, not working Admin approval and url redirect after registration. Back to 2.0.13 with a backup.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Registration options not working’ is closed to new replies.