• Resolved Nikelaos

    (@nikelaos)


    Hello and first of all: Thank you or that plugin!

    I have this problem: I tried to register with ID “testid”, “tester@…” (regular e-mail-address) and “Tester” as name. Registrations fails, I became a message that sounds like “You must have Javascript and cookies activated…”
    Some internet-research bring up the idea, that WP-SpamShield causes this. So I deactivated WPSS for registrations (via the options) – and well, registrations works.
    I have two users which have registrated without problems, two other users get the same message as myself.
    So, if I understood it right, I have to whitelist (by e-Mail-address) the two users, which have problems? Sure, I can test it, but may be I can save a bit of time. Thank you!

    On the other hand the second problem: I miss the po-files. I’m working with de_DE_formal an just want to reformulate esp. the messages, that occcurs on registration. Same of “the e-mail-address is identified as a spammer. Please contact the sitemaster to registrate: <e-mail-address>.” or something like that.
    Well, sure, I can work with the pot-file, but maybe I can save a bit of time. Thank you!

    So far…

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor rsm-support

    (@rsm-support)

    Hi @nikelaos,

    Hello and first of all: Thank you or that plugin!

    You’re welcome! ??

    Our plugin documentation actually already answers these specific questions, so that’s the best place to go.

    We ask that all plugin users please see the sticky post at the top of this support forum — PLEASE READ BEFORE POSTING — Updated June 2017, and follow the links there to our support documentation and to our official support page. (These links are also at the top of the plugin’s settings page.)

    Please take note that we don’t provide support here at the forums, but we do provide excellent support through our site, which is better equipped to help our plugin users.

    If you have any further questions, please direct all support requests to the plugin’s official support venue, the WP-SpamShield Technical Support page.

    –- Steven

    Thread Starter Nikelaos

    (@nikelaos)

    Thank you Steven, got it now and – SORRY. But wouldn’t it be more efficient to close this forum and put a link to the site you mentioned instead? Or a CLICK HERE FOR DOCUMENTATION AND/OR SUPPORT-button?

    Just an idea, nevermind… ??

Viewing 2 replies - 1 through 2 (of 2 total)
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