registration setup issue

  • Resolved maxwillemsma

    (@maxwillemsma)


    2 years, 1 month ago

    hi,

    Some days ago I started with the setup and it seemed to go very well. After the setup I tried to fill in the affiliate registration form on my website?https://www.salttherapyathome.eu. I recieved an email like this one:

    Later I made some other choices in the setup. I finished with another affiliate registration from blanco. Now every time I try it again, I receive this email:

    I am not aware of changing anything in my email send settings:

    So, how is it possible that it happens that confirming emails for a new affiliate registration is send from another mail address AND with other kind of message? It is not possible anymore to accept or decline the new registraition, because it is not noticed in the back office.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    It looks like the message you are getting now is from another contact form plugin, rather than our integrated affiliate registration from. My guess is this looks like the WPForms plugin email template

    Please could you check that on your affiliate registration page, you are using the [couponaffiliates-register] shortcode and not a shortcode for another contact form plugin (WPForms).

    Thread Starter maxwillemsma

    (@maxwillemsma)

    yeah you’re right, sorry, I made a page with the shortcode, but that was overruled… Thanks

    No worries.

    If you need any more help, feel free to get in touch!

Viewing 3 replies - 1 through 3 (of 3 total)
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