Registration Ticket URL is not accepting external URL

  • Resolved Tuhin Ahmed

    (@2h1n846)


    9 months, 1 week ago

    Hello there,
    I am facing a “404” page upon event update if I try to add an external “Registration Ticket URL”.
    Can you please let me know how can I use external URL as Ticket URL?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Joe Dolson

    (@joedolson)

    That’s a strange issue. You can use any valid URL for that field; it shouldn’t have any impact on saving or viewing the event. Can you provide any screenshots to clarify what’s happening?

    Thread Starter Tuhin Ahmed

    (@2h1n846)

    Hi Joe,
    Thank you for your reply.
    Yes, this is a very strange error. I have tested 2 separate installations and was able to reproduce the same issue.
    As mentioned above, If I put any external URL or the main website URL without a trailing slash in the “Registration Ticket URL” field and hit the update button, it throws a ‘404 not found’ page.
    For example:
    https://example-external-url(.)tld – 404 page
    https://example-main-domain(.)tld – 404 page (without slash)
    https://example-main-domainurl(.)tld/ – ok (with slash or any internal URL)

    Can you please test on your end?

    Thank you

    Plugin Author Joe Dolson

    (@joedolson)

    I was able to add all of those example URLs without any trouble. It seems likely that it’s some other plugin that’s interfering somehow; have you tried this with other plugin disabled?

Viewing 3 replies - 1 through 3 (of 3 total)
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