Hi,
Groups adds new users automatically to the Registered group when they are created. If this does not happen, then there seems to be a conflict with the plugin you mention.
Are you sure that the new accounts are not assigned automatically? I would also recommend to enable debugging and register a new user through that plugin – check the debug.log to see if there are any indicators for errors.
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Technically, the assignment to the Registered group happens when the user_register action fires.
I’m not familiar with the plugin you mention, but if this does not happen automatically for new accounts that register through that plugin, I guess these could be causes:
– the plugin creates accounts without firing that action (which would not be a good idea because any plugin relying on the action would fail to do its thing)
– the plugin fires the action too soon (before Groups can register the hook it uses)
As a solution, you could add those accounts manually to the Registered group e.g. using bulk actions, see the Memberships documentation page for details.
But of course that’s not ideal because you’d have to keep doing it for every new account.
Cheers