• Resolved vitalemarika66

    (@vitalemarika07)


    Ciao, nel mio e-commerce applico la spedizione a €5,99 a tutti i prodotti (X) ad eccezione di alcuni prodotti in cui offro la spedizione gratuita (Y), per farlo ho applicato una classe di spedizione specifica nelle impostazioni di Woo. Adesso vorrei che i clienti che acquistano quei particolari prodotti Y , possano usufruire della spedizione gratuita anche per gli atri articoli X che aggiungono al loro carrello, mentre invece in questo momento succede che se acquistano Y + X prevale il costo della spedizione di X e quindi la pagano. Spero di non essere stata molto confusionaria, potreste aiutarmi a impostare questa regola? Posso farlo direttamente da Woo o ho bisogno di particolari estensioni?

    The page I need help with: [log in to see the link]

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  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @vitalemarika07,

    I translated your message using Google Translate, but feel free to write back in your language

    Hi, in my e-commerce I apply shipping at € 5.99 to all products (X) except for some products where I offer free shipping (Y), to do this I applied a specific shipping class in the Woo settings . Now I would like customers who buy those particular Y products to be able to take advantage of free shipping also for the other X items they add to their cart, while at this moment it happens that if they buy Y + X the shipping cost of X prevails and therefore pay it. I hope I haven’t been very confusing, could you help me set this rule? Can I do it directly from Woo or do I need special extensions?

    I see at least two ways to achieve this:
    1. You can create a coupon that grants free shipping and share it with your customers. Make sure that you add the free shipping method in your shipping zone and set it to require a valid free shipping coupon. For reference, check the coupon management documentation.

    2. The above method can be used by anyone with the coupon. Therefore, you might consider using an extension like Conditional Shipping and Payments to create a rule that excludes other shipping methods except the free shipping method if a condition is met ( for example, when a certain product, category, shipping class, e.t.c is added to cart). For more details, you could check the documentation or create a presales ticket about this extension.

    laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    Hi @vitalemarika07

    Since we haven’t heard back from you, and this thread has been inactive for a bit, I’m going to mark it as Resolved now for the overall health of the forums. Please feel free to open a new one if you have any further questions.

    Cheers!

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