• Resolved Webfolio Webdesign

    (@webreneszansz)


    Hello,

    I tried to add related event list to the events with Related Post plugin (https://www.ads-software.com/plugins/related-posts-thumbnails/ – it enables to use events and event categories), but in vain, the module doesn’t appear on the event pages.

    I also activated the comment option, but it doesn’t appear ont he event pages.

    Please be so kins and help to fix the problem, because these tools are important to reach more trafic on the website.

    Thank you very much!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Hi @webreneszansz

    If the event listing type is available in settings you should have to contact plugin author why it is not showing on custom post type. Let me know once what they respond abou this.

    Thank you

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,

    And what about the standard WordPress comment option? It is also invivble ont he event pages. Thank you!

    Hi @webreneszansz

    If you want to enable comments you can do it by adding following code to your theme’s functions.php file

    add_filter('register_post_type_event_listing','theme_name_enable_comments_event_listings');
    function theme_name_enable_comments_event_listings($arg){
    $arg['supports'][] ='comments';
    return $arg;
    }

    Or you can follow this solution
    https://wordpress.stackexchange.com/questions/38405/why-are-the-comments-disabled-by-default-on-my-custom-post-types

    Thank you

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,

    Thank you very much! I added the code to the functios.php, but no change, unfortunately, however, the comments are enabled in the WordPress framework setup.

    Thank you very much!

    Hi @webreneszansz,

    Please check you have enabled discussion on each event?
    https://d.pr/gBhpd3

    If it is enabled on all post it should appear.
    Thank you

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi, thank you. Is there any global setup for this? It would be very wrong to modify all of the single events, additionally, this kind of block / setup option is missing on my event pages.
    Thank you very much!

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,

    additionally, I realized, that the comments section is visible on the other language of the website (EN), without any change of the setup.

    Please be so kind and help to fix the problem.

    Thank you!

    Hi @webreneszansz,

    If you have comments supported in custom post type then it should have to load the comments section. I would suggest you to check and verify the single post template does support comments.

    If other post type support comments it should support event listing. Comment section is mainly generated from the theme side template. Please troubleshoot with default theme.

    Thank you

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,

    The situation was problem free with this template on other, more than 30 websites. The comment section is invisible on Hungarian single event pages and it is visible on English event pages.

    Additionally, I doesn’t see the mentioned setup on the event edit pages.

    Thank you!

    Hi @webreneszansz
    We haven’t faced this issue but can you please make sure it is not a conflict of theme or existing plugin. please try with the default theme and WP Event Manager + translation plugin
    Thank you

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,

    As I mentioned, the comment section is visible on the English version of the website, so it is not global problem on the entire website.

    Thank you.

    Hi @webreneszansz
    The issue is not from our plugin it is might be from your theme which is not allowing comments box. Also, the comments box is generating from the theme template if there is any translation plugin conflict with the theme it may now show.

    I would suggest you contact the translation plugin author or theme author.

    Thank you

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,

    I checked the theme and the comment option is not disabled.

    Additionally, I realized new issues, regarding to the comment section:

    -There is no option to enable disable comment option on the edit event screen. This option, which you mentioned previously is missing.

    -If we upload the event through the (backend) admin dashboard, the comment section is visible on the english version of the website.

    If we use the (frontend) subscription option, than the comment section is invisible, also on the English version of the website.

    So it seems, that within one language version, the comment section visibility is based on the method of the uplosd.

    Please be so kind and help to solve the problem.

    Thank you very much!

    Hi @webreneszansz,

    Sorry, but the issues related to the comment section does not come under the WP event manager plugin. The issue may be due to theme settings.

    We would suggest you contact the translation plugin author or theme author.

    Regards
    Priya

    Thread Starter Webfolio Webdesign

    (@webreneszansz)

    Hi,

    Sorry, I didn’t wait your answer and found another solution, because more than month for any support answer seems to be long…

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Related event and comments’ is closed to new replies.