Related Product not showing correct

Hi @hlueck,

Greetings from WebToffee!

It seems more like a theme conflict. If you could share your active theme file as a zip that would be really helpful to debug the issue. You can zip the theme directory(Child theme too if any) and share via this link.

I uploaded und created a Ticket on your link.

Your ticket has been submitted successfully.

Your ticket number is 46812.

Hi @hlueck,

Thanks for sharing the information. We have gone through the shared URL and were not able to find any template overriding issues as you mentioned on your site. However, we understand that you are encountering that issue on your end. It might be browser-specific or more system specific. Let’s take a look at how we can fix this together. Could you please check the scenario on a different browser using a private window? Also, we suggest clearing the browser cache prior to checking the scenario. Check it in that way and let us know how it goes.

Check the Link again:

https://highstyle.de/produkt/flare-zebra-leo-bluse-black-white/

Problem exists.

you didn’t see it because i overwrote the theme settings. But I don’t want that!

Hello @hlueck,

Thanks for getting back in touch.

Since the theme itself offers a related products functionality, you need to override the theme to display the related products section offered by our plugin. Thanks for understanding.