• I have found the related products information on how to increase the amount of related products and how to remove it altogether. I pasted the code into the php file, but it did not work. I tried both increasing the amount of products displayed and also I tried removing it.

    I assume this code does go into the php file and not the css file? If so, where does it go in the file.

    Thank you1

Viewing 15 replies - 16 through 30 (of 34 total)
  • Thread Starter fdefede

    (@fdefede)

    OK, I finally found how to activate it. But, please help!!! It screwed my entire site up. How do I de activate it?

    thanks

    Thread Starter fdefede

    (@fdefede)

    My site https://careerpathwaysonline.com/ is totally screwed up now. How can I put it back.

    [Moderator Note: Please ensure that you are embedding links correctly in your posts. Link corrected.]

    Site’s great. Flush your cache or turn it off while you are developing.

    Thread Starter fdefede

    (@fdefede)

    Lorro,

    Sorry, I don’t understand. My site is screwed up. I have lost my theme. I went ahead and deleted the child-theme, and directories, but that didn’t work so I am trying to restore the site from a back up I made the other day, but so far I haven’t gotten my theme back.

    OK – I’d try to reactivate the old theme that you were using before. Any theme settings you had set up previously should come back.

    Thread Starter fdefede

    (@fdefede)

    Bryan, I was afraid to do that so instead I am in the process of restoring a backup that I made to my local hard drive the other day. It just finished uploading everything. But, it is now just showing a black screen with some of the placeholders for widgets.

    I tried to go into the dashboard, but it now says I not have the rights.

    Frank

    Thread Starter fdefede

    (@fdefede)

    can you advise me on how to get back into the dashboard?

    yoursite.com/wp-admin should get you back to the Dashboard.

    From there, go to Appearance – > Themes to manage your themes.

    Try to reactivate the theme you had activated before.

    Thread Starter fdefede

    (@fdefede)

    I am working on it. The person who set the site up says there is a database error. I have a backup. Shouldn’t that work>

    Thread Starter fdefede

    (@fdefede)

    Isn’t there a way to get into the dashboard?

    What happens when you go to:

    https://careerpathwaysonline.com/wp-login.php

    I can see your admin login screen. If the login doesn’t recognize your password it could be that you had a different password at the time you took the database backup. Can you remember your old password? If not, and you go to:

    https://careerpathwaysonline.com/wp-login.php?action=lostpassword

    are you sent an email? Again, if your email address has changed you should use the email at the time you took the database backup.

    BTW, when I posted last time I should have given a fuller answer about cache. You were running a plugin called WP Super Cache. This plugin keeps a copy of pages. When someone wants a page at a later time, they get the copy that was made earlier. This is much quicker and normally a good thing.

    But when you are going through a period when you are developing and changing things, that old copy of the page is linking to things that aren’t there any more, and your page gets screwed up.

    When you are making changes (assuming you can get back in!) you must turn off the cache in the plugin settings until you have finished making changes. Also look for and click the “Delete Cache” button. This will delete any old pages that are no longer valid.

    Changing themes – don’t be afraid to do this. In WordPress, themes and content are separate. So you can change themes several times, and if necessary go back to the first theme. This is a useful way of trying to identify whether an issue is due to a theme incompatibility. Generally if there is a problem you should try the default theme TwentyFourteen. If that fixes the problem you know the cause is an issue with your preferred theme.

    Thread Starter fdefede

    (@fdefede)

    Lorro,

    I haven’t changed my password at all. It is saying You do not have sufficient permissions to access this page. The gentleman who is working on the site is from India, and I don’t know if he is understanding me. He is telling me that the database is showing ok, but it won’t let us in and that something is corrupt, and we may have to go back to several weeks ago and rebuild it back up. I will lose a ton of work. I have a database back up from just yesterday on my local computer that I just sent him, I also have backups of the entire content and database from the last four days on the server of our website, but I can’t get into WordPress to restore it. Any suggestions?

    Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    Hopefully esmi’s advice will get you back in.

    If not, “You do not have sufficient permissions to access this page” can be caused by many things, Google it. Lots of things to check. It could be incorrect database settings in wp-config.php. Can you check these settings, or get your consultant or someone to help. With the greatest respect, this is getting difficult for you.

    It could be incorrect database settings in wp-config.php.

    It’s also commonly seen with a bad plugin or theme that is not handling wp_nonce correctly.

Viewing 15 replies - 16 through 30 (of 34 total)
  • The topic ‘Related Products’ is closed to new replies.