Reloading very slow

Hello!

Which version of wordpress and our plugin do you have? Sounds like maybe a conflict or maybe server is not setup right..Are you trying to upload via the form by chance?

Joseph
VFBPro Support

Hello Joseph,

I use wordpress 4.5.2
No file upload. Just text field and a dropdown.

what php version are u running on the website? And version of our plugin?

I am having the same issue.
We have wordpress 4.5.3.
Php version 5.5.34.
and plugin version 2.8.8.
When uploading a file we see the file in the database almost immediately but it takes about 60 seconds for the confirmation to load. Thanks for all your help.

Hi all,

I’d like to take a look at this issue to see if I can help further, can you both please open a ticket on our ticket system: https://vfbpro.com/pages/support. I’d like to reiterate that we do not offer paid support for free users, but we do like to help if we can, I’d like to look into this issue further and need access to your websites, for that we will use our ticket support system which is for paid users generally.

Please note in the ticket that I directed you to open the ticket.

Thanks,
Joseph
VFBPro Support

I convinced my company to get a pro license (they do use it a lot) should get it in a day or two. However they have a problem with giving you full access to the site since they have personal info on it. I will create a copy of the site and remove all the sensitive info and give you access to that. Should take about a day or so. Thanks!

Ok sounds good!

Thanks!

I’ll open ticket as soon a possible ??