remedier is not connected.: 200

  • Resolved atlefar

    (@atlefar)


    5 years ago

    Hi there!

    I’m getting an error from jetpack when i check my sites health:

    remedier is not connected.: 200

    Can someone please help me with this issue?

    Kind regards,
    Atle

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support lizkarkoski

    (@lizkarkoski)

    Howdy –

    That error indicates that Jetpack is not connected to your site at all. I have confirmed that on my end from https://jetpack.com/support/debug/

    Try using these instructions to get Jetpack installed once again.
    https://jetpack.com/support/installing-jetpack/

    Thread Starter atlefar

    (@atlefar)

    This is strange.
    Jetpack is installed, and give me all kind of statistics but it does not work like it used to.
    When i try to reinstall jetpack i can’t do anything with it.
    I can’t deactivate or delete it.

    The message i get is: Jetpack av WordPress.com is automatically managed for you.

    So i can’t really reinstall it here.
    I don’t know where to go from here.

    Plugin Contributor James Huff

    (@macmanx)

    Ah, I see that is managed by your Business Plan on WordPress.com.

    In this case, I recommend reaching out to their live chat support at https://wordpress.com/help/contact where they’ll be able to walk you through this. ??

    Thread Starter atlefar

    (@atlefar)

    Thank you ??
    I will contact them tomorrow.

Viewing 4 replies - 1 through 4 (of 4 total)
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