Reminder doesn’t work

Thanks for trying our plugin!

WC Zoom and WC Slider are not related to sending reminders, so they cannot cause this issue.

Can you please try sending review reminders manually and see if it works (https://help.cusrev.com/support/solutions/articles/43000072126-how-to-manually-send-review-reminders-)?

Hello

thanks for your answer !
it works when I send it manualy, and it’s ok for me to do it like this because we are not a huge Eshop (for the moment ??

thanks
Benjamin

Thanks for letting me know.

In this case, it should work automatically as well. If it doesn’t, you might have problems with WP Cron on your website. In this case, you can either contact your hosting support for help with troubleshooting WP Cron or use our alternative scheduler – CR Cron (see additional information here: https://help.cusrev.com/support/solutions/articles/43000540989-cr-cron ).

We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.