Reminder email cron issue

  • Resolved tmcgraw

    (@tmcgraw)


    1 year, 5 months ago

    I usually attribute this type of behavior to WP updates and such, but at some point weeks ago reminder emails stopped working. My Settings/Cron Events shows the usual hooks + those added by plugins, but I don’t see any I can easily identify as Sign-Up sheets. Any ideas? I use Tech Mail Bank w/ a gmail account (test emails and sign-up confirmation emails are working).

    Thanks in advance!

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  • Plugin Author Fetch Designs

    (@fetchdesigns)

    Can you check under Sign-up Sheets > Settings > Reminder E-mails > Enable Reminders and see what is says next to… ?“Next scheduled check:”?

    One thing you could do is uncheck that checkbox, save, and then re-check the box and save again. This will initiate the cron schedule to be setup again in the event is failed or was disabled.

    Thread Starter tmcgraw

    (@tmcgraw)

    You’re fix of unchecking then re-checking worked! Thanks!

    • This reply was modified 1 year, 5 months ago by tmcgraw.
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