• Resolved sacdawg

    (@sacdawg)


    i had been backing up my updraft files to my google drive account. i am trying to set a new google drive account to be used for backup storage.

    i updated settings in the wp dashboard,
    turned off updraft access to ‘drive account 1’,
    granted updraft access to ‘drive account 2’,
    and followed all the links to [set up / authenticate] the new remote cloud filepath.

    i’ve made a few unsuccessful attempts at backing up. and when i go to my ‘drive account 2’, i try searching for ‘updraft (plus)’ folders but couldn’t find any. i had probably changed the name to something like “UPDRAFT BACKUPS” when i transferred files from the first account.

    i couldn’t find any easy way to view the ‘remote cloud filepath’ under ‘settings’, all it shows is that i am connected to a ‘google drive’ remote storage account and that the google drive folder will be named “UpdraftPlus”. that folder is in neither of my ‘drive accounts'(i assigned a custom name)

    i tried re-adding a folder called “UpdraftPlus” to my new drive account, but the backups didn’t go there either. is there an easier way to view the updraft filepath in our remote storage account? it seems like the backups are just being sent to my ‘web-server’ as i am using 146.2 GB there.

    any suggestions? thx

    • This topic was modified 3 years, 1 month ago by sacdawg.
    • This topic was modified 3 years, 1 month ago by sacdawg.

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you try wiping out settings? This will reset UpdraftPlus and will hopefully solve issue. You can find the option in the “Advance Tools” tab.

    Thanks,
    Bryle

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