Remove bank details on completed orders

  • Resolved wansoagency

    (@wansoagency)


    1 year, 10 months ago

    Great simple plugin. But when I add details to the order emails (I created custom bank accounts) this is shown across all the emails, and for a completed order this makes no sense, since it has already been paid. How can I disable this?

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  • Plugin Author Richard Muvirimi

    (@tygalive)

    Thank you for using our plugin and providing your valuable feedback. We appreciate your support and are glad to hear that you find it simple to use.

    Regarding the issue you mentioned about the order details being shown across all emails, including completed orders, we understand your concern. We apologize for any confusion this may have caused. Thank you for making us aware of this and have started working on implementing a solution.

    Please note that addressing this issue might take some time as we want to ensure a comprehensive and reliable solution. However, rest assured that we are actively working on it. We will notify you as soon as the update is available and the option to disable order details in specific emails has been implemented.

    We genuinely appreciate your patience and understanding in this matter. If you have any further questions or encounter any other issues, please don’t hesitate to reach out to us. We are here to assist you.

    Once again, thank you for choosing our plugin and for providing us with your feedback. We value your support and will strive to enhance your experience with our plugin.

    Plugin Author Richard Muvirimi

    (@tygalive)

    This has now been implemented in the latest version. You can now select valid order statuses for which an instructions email can be sent.

Viewing 2 replies - 1 through 2 (of 2 total)
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