• Resolved tanino11

    (@tanino11)


    Hello, I have a problem with your plugin. I try the login page as a customer but unfortunately after add the correct username and password it appears this message “Show that you are not a robot, solve the CAPTCHA” (but the captcha don’t appears), I want to remove the captcha from ever form…how can I do it?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Metagauss

    (@metagauss)

    Hi @tanino11,

    Could you please let us know if you have enabled the setting Display reCAPTCHA after failed login attempts? from the Login Form’s Validation & Security settings. If yes, what is the value added for the No. of attempts option?

    Thread Starter tanino11

    (@tanino11)

    Hello, no it’s not enabled

    Plugin Author Metagauss

    (@metagauss)

    Hi @tanino11,

    Are you using any other plugin for reCAPTCHA in addition to RegistrationMagic?

    Thread Starter tanino11

    (@tanino11)

    No other plugin

    Plugin Author Metagauss

    (@metagauss)

    Hi @tanino11,

    Could you let us know which version of RegistrationMagic you are using.

    Thread Starter tanino11

    (@tanino11)

    5.1.8.2

    Plugin Author Metagauss

    (@metagauss)

    Hi @tanino11,

    Could you please send us your site page URL where you are getting this issue.

    Plugin Author Metagauss

    (@metagauss)

    Hi @tanino11,

    We are still awaiting your response. Could you please send us your site page URL where you are getting the issue.

    Thread Starter tanino11

    (@tanino11)

    I have currently overcome the problem by opting for another solution and deactivating the plugin. thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Remove captcha from login -error’ is closed to new replies.