Remove checkout billing fields?

  • Resolved jwiere03

    (@jwiere03)


    3 years, 4 months ago

    I have add the PayPal button on the cart but after filling that out it take me to the checkout page where there is another billing field. Can we remove the fields on the Checkout page so people don’t have to see them twice? If I have the PayPal button on the check out page then I fill that out first and I still need to fill out the same info after hitting the PayPal or Debit or Credit Card button It’s not very user friendly and I need someway to remove the double entry.

    I used PayPal + WooCommerce several years ago and I don’t remember it being so complicated for the customer. Now I mostly work with Stripe, I would really rather just have something like that. There is no need for the customer to double enter their address etc…

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  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @jwiere03,

    Which checkout billing fields do you mean?
    The express buttons on the non-checkout pages will transmit the user address information from the PayPal account to the regular WooCommerce checkout form. The final review and order confirmation then happens in your own checkout with the “Place order” button then.

    I’m not sure I understand this correctly:

    If I have the PayPal button on the check out page then I fill that out first and I still need to fill out the same info after hitting the PayPal or Debit or Credit Card button

    When users click the credit card smart button or select “Pay with Credit Card” in the popup window, then additional address information may be required by PayPal.
    But most of this information should be transmitted from the WooCommerce checkout page to these respective fields in the PayPal window already.

    The most streamlined credit card checkout experience is provided with the PayPal Card Processing, if available in your region. With the PayPal Card Processing, the regular credit card button gets removed in favor of a new gateway exclusively for debit/credit cards where users would only need to enter their actual credit card credentials and no additional personal information. This feature works similarly to the Stripe integration, but it’s not available in every region.

    Kind regards,
    Niklas

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