remove column not working

Hello somendrakm.

I’m not sure I understand what you mean. Would you be able to share a screenshot of the element you cannot delete?

Sometimes a conflict with another plugin can cause such problems. As a test, could you disable all your plugins, but ours, and see if that makes a difference? From there, you would need to activate your plugins one by one until the issue reoccurs.

Also, could you enable the debug mode and enable error logging so that if any error is causing this issue, the logs would help us understand the issue in more detail. You could enable the debug mode either by editing the “”wp-config.php”” file (https://codex.www.ads-software.com/WP_DEBUG) or by using a plugin such as https://www.ads-software.com/plugins/debug/ ?You could forward us the section of the log file that shows the errors related to this issue which would help us understand the plugin or the problem that might be causing this issue. I would recommend recreating the issue just to make sure it gets logged.

HI I disabled all the plugin and i have only one plugins. There is a cross icon for remove column in mail template creation. when i delete and publish and re-appear after page reload.

check this image.

https://pasteboard.co/JPDwOS1.jpg

Thank you for sharing that. We were able to recreate this issue and are currently working on a fix for it. When it’s ready, we will release it as an update for the plugin. Sorry for the inconvenience.

We were able to get that issue fixed and just released an update for it. Make sure to install the new version, and then you’ll be able to correctly delete and save sections.