Viewing 15 replies - 1 through 15 (of 16 total)
  • Hi,
    maybe the comments are open in that page.
    When you’re editing a page check what you have in the box “Discussion”. If you don’t see that box, click on “Screen Options” (top right) and check “Discussion”.

    Did this help?

    Thread Starter teddysit

    (@helloteddysitdk)

    Hi – the comments are not open either clicked on on sceen options. The box came after the update yesterday… ?

    Sorry, I don’t understand this:
    The box came after the update yesterday... ?
    That box is a wordpress box. So in the discussion box you have the comments disabled? And they’re disabled also in Apperance -> Customize -> Content … -> Comments -> OTHER COMMENTS SETTINGS ?

    Thread Starter teddysit

    (@helloteddysitdk)

    Hi – ok, sorry. I did the update with Customizr yesterday – and after that the box came. That’s why I though there was a connection

    I did check and there is no click at allow comments…

    Weird,
    when I uncheck “Allow Comments” in that box, or when Quick Editing the page, I can turn off the comments.
    Did you clean the cache after the change?

    Steve

    (@icontactconsulting)

    I’ve got the same problem after the update a few minutes ago

    Leave Comments now appears on every page regardless of the Customizr setting in Content -> Comments > Other Comment Setting > Enable comments on page.
    i.e. it’s not respecting the disable setting any more.

    Which is a pain since it’s a website where I don’t want any comments at all.

    Thread Starter teddysit

    (@helloteddysitdk)

    Hi again – yes I did clean the cache. Hi Steve – thx for your ‘support’ comment. Same here i’am not interesed in any comments on my website. Hope we find a solution together ??

    Steve

    (@icontactconsulting)

    I’ve also cleaned the cache and checked Discussion area – it’s as it should be so the only change has been the customizr update to 3.3.15 which is now not picking up the Enable comments on page = false (unchecked).

    The part in question that’s now unfortunately active starts with
    <div id=”comments” class=”comments-area”>

    Thread Starter teddysit

    (@helloteddysitdk)

    Hi Steve – did you find the solution or should it be changed from Customizr?

    Hi Steve,
    no it picks up that option, it’s just that now the page option (the one in Discussion) is stronger than the Customizr option.
    If you can read the code you can see the change here:
    https://github.com/Nikeo/customizr/commit/2b834023d3a40982531aeb6742dcb6b6bb5294e3#diff-956e163d7d9ba411b1833bdc8254cafdR65

    So disabling the the comments in the pages (edit, or quickedit) must disable comments. And here works fine.

    teddysit,
    I see you use some server side cache plugin, W3TC? Supercache?
    Have you tried to clean those plugins caches after you unchecked the comments in that page?

    I also noticed this behaviour, and it is rather annoying to go on each page and un-tick the “Allow comments” checkbox, since we already disabled this through the theme’s configuration.

    I think that at least this option should be removed from the config panel so that it doesn’t confuse users anymore.

    The current behaviour is:
    If you have checked that option, comments are enabled for all the pages, whether “Allow comments” is checked or not.
    If you have that option unchecked, comments are disabled for all the pages except those for which the option “Allow comments” (edit/quick edit) is checked.

    I see your point CI Media, but IMHO shouldn’t be removed, but this notice:

    If checked, this option will enable comments on pages. You can disable comments for a single page in the quick edit mode of the page list screen. Change other comments settings in the discussion settings page.

    should be:

    If checked, this option will enable comments on pages. When unchecked you can enable comments for a single page in the quick edit mode of the page list screen. Change other comments settings in the discussion settings page.

    So the real problem is that that “Allow comments” checkbox, is checked by default (wordpress, not theme related) but one might not know it, also because previous Customizr versions overridden that option.

    Also consider that, when that option is unchecked, basically Customizr doesn’t do anything else that picking up the WordPress option. So when unchecked that option is “transparent”.

    Yes, something like that, or to be even more explicit, let the message say “[…] When unchecked, the default WordPress settings are enabled[…]”.

    Actually, the confusing thing was the behaviour change without a visible notice/ warning to the users, so that they knew to go back and manually change the settings to all their previously published pages.

    Thread Starter teddysit

    (@helloteddysitdk)

    Hi again. But the problem is that I never said yes to comments – and when I checked the settings they all said no to comments. So I still have the problem – regarding Supercache and did make a test. pls explain what do you mean by “clean those plugins caches” thx Pia

    Thread Starter teddysit

    (@helloteddysitdk)

    Jubii now I succeed. I went to the quick edit mode of the page list screen where I disabled comments at every single page.

    Thx you for your support!

    Br Pia

Viewing 15 replies - 1 through 15 (of 16 total)
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