Remove consent mode
-
I need help removing the consent mode code, as my feed is for Chile and it’s causing issues with conversion tracking.
The page I need help with: [log in to see the link]
-
Hi @matilavag
Unfortunately, there is no built-in option to remove it as Google introduced Consent Mode in March 2024 to comply with privacy laws in the EEA/UK region. This means website visitors from these regions must now explicitly grant consent for cookies before any analytics tracking occurs.
Without consent, Google Analytics (GA4) and Google Ads won’t capture user data in these locations. To ensure continued tracking, you must implement Consent Tracking through third-party plugins like Complianz, Consent Mode API, etc.
More info can be found here: https://woocommerce.com/document/google-listings-and-ads/
I hope this provides some clarity. Please let us know if you have any other questions!
The point is that I do not work for these regions, how can I solve it?
Hey, @matilavag!
Thanks for clarifying!
Do you mind sharing more details about what is going on on your end?
What are you seeing? If a screenshot would be helpful, please feel free to share. I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.
You mentioned this is causing issues with conversion tracking. Can you share more about the issues?Looking forward to your reply.
Have a wonderful day!
Hi @carolm29,
The API calls are being canceled (https://snipboard.io/0XE1Vy.jpg) due to the code that automatically gets inserted in the latest versions of GLAds (https://snipboard.io/lZxJYz.jpg).
I would like to clarify that this law does not apply in my market (Chile).
Thank you for your help.
Best regards,
MatiasHi Matias @matilavag,
From your screenshot, we noticed that you’re looking at a GTM tag
GTM-TR6DCNW
, maybe added from a third-party plugin? The one from our plugin isAW-840678066
.Also, if you noticed, the GTM tag and GL&A tag don’t have CL (Chile) in the country list, so this shouldn’t affect you. However, it’s worth further reviewing and testing to learn more about what may happen here.
In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
- System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
- Fatal error logs?(if any) under WooCommerce > Status > Logs.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Once we have more information, we’ll be able to assist you further.
Thanks!
-OPHi there ?? ,
We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.
All the best,
OmarThe capture would be the same as on the AW-840678066 label. And even though I’m in Chile, I know that the plugin generates this code and affects my tracking, because when I pause it, the tracking works fine and the API calls are not canceled.
` ### WordPress Environment ### WordPress address (URL): https://ventuscorp.cl Site address (URL): https://ventuscorp.cl WC Version: 7.9.0 REST API Version: ? 7.9.0 WC Blocks Version: ? 10.4.6 Action Scheduler Version: ? 3.6.1 Log Directory Writable: ? WP Version: ? 6.2.5 - Hay una versión nueva de WordPress disponible (6.5.4) WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: ? WP Cron: ? Language: es_ES External object cache: – ### Server Environment ### Server Info: nginx/1.25.5 PHP Version: 7.4.33 PHP Post Max Size: 100 MB PHP Time Limit: 60 PHP Max Input Vars: 4000 cURL Version: 7.81.0 OpenSSL/3.0.2 SUHOSIN Installed: – MySQL Version: 8.0.36 Max Upload Size: 100 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 7.5.0 WC Database Prefix: agnbs_ Tama?o total de la base de datos: 6936.50MB Tama?o de los datos de la base de datos: 4450.73MB Tama?o del índice de la base de datos: 2485.77MB agnbs_woocommerce_sessions: Datos: 227.42MB + índice: 11.54MB + Motor MyISAM agnbs_woocommerce_api_keys: Datos: 0.06MB + índice: 0.01MB + Motor MyISAM agnbs_woocommerce_attribute_taxonomies: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_woocommerce_downloadable_product_permissions: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_woocommerce_order_items: Datos: 11.66MB + índice: 5.91MB + Motor MyISAM agnbs_woocommerce_order_itemmeta: Datos: 84.70MB + índice: 58.64MB + Motor MyISAM agnbs_woocommerce_tax_rates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_woocommerce_tax_rate_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_woocommerce_shipping_zones: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_woocommerce_shipping_zone_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_woocommerce_shipping_zone_methods: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_woocommerce_payment_tokens: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_woocommerce_payment_tokenmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_woocommerce_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_actionscheduler_actions: Datos: 62.46MB + índice: 16.26MB + Motor MyISAM agnbs_actionscheduler_claims: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_actionscheduler_groups: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM agnbs_actionscheduler_logs: Datos: 26.54MB + índice: 15.73MB + Motor MyISAM agnbs_aiowps_audit_log: Datos: 35.06MB + índice: 0.83MB + Motor InnoDB agnbs_aiowps_debug_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_aiowps_events: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_aiowps_global_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_aiowps_login_activity: Datos: 0.09MB + índice: 0.02MB + Motor MyISAM agnbs_aiowps_login_lockdown: Datos: 0.37MB + índice: 0.23MB + Motor MyISAM agnbs_aiowps_permanent_block: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_berocket_termmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_cartflows_ca_cart_abandonment: Datos: 25.61MB + índice: 1.47MB + Motor InnoDB agnbs_cartflows_ca_email_history: Datos: 1.52MB + índice: 1.80MB + Motor InnoDB agnbs_cartflows_ca_email_templates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_cartflows_ca_email_templates_meta: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB agnbs_commentmeta: Datos: 0.01MB + índice: 0.02MB + Motor MyISAM agnbs_comments: Datos: 69.09MB + índice: 18.65MB + Motor MyISAM agnbs_cr_local_forms: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB agnbs_db7_forms: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_defender_audit_log: Datos: 0.06MB + índice: 0.08MB + Motor InnoDB agnbs_defender_email_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB agnbs_defender_lockout: Datos: 0.17MB + índice: 0.28MB + Motor InnoDB agnbs_defender_lockout_log: Datos: 0.41MB + índice: 0.30MB + Motor InnoDB agnbs_defender_scan: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_defender_scan_item: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB agnbs_email_log: Datos: 1085.92MB + índice: 0.00MB + Motor InnoDB agnbs_erp_comunas: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB agnbs_fedex_zonas: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB agnbs_fedex_zonas_ramales: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_fedex_zonas_troncales: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_formcraft_3_files: Datos: 2.92MB + índice: 0.08MB + Motor MyISAM agnbs_formcraft_3_forms: Datos: 0.17MB + índice: 0.00MB + Motor MyISAM agnbs_formcraft_3_progress: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_formcraft_3_submissions: Datos: 50.87MB + índice: 0.28MB + Motor MyISAM agnbs_formcraft_3_views: Datos: 0.26MB + índice: 0.10MB + Motor MyISAM agnbs_gla_attribute_mapping_rules: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_gla_budget_recommendations: Datos: 0.19MB + índice: 0.14MB + Motor InnoDB agnbs_gla_merchant_issues: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB agnbs_gla_shipping_rates: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB agnbs_gla_shipping_times: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB agnbs_hubwoo_log: Datos: 182.19MB + índice: 0.00MB + Motor InnoDB agnbs_itro_plugin_field: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_itro_plugin_option: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_itsec_opaque_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB agnbs_links: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_mclean_refs: Datos: 0.23MB + índice: 0.00MB + Motor InnoDB agnbs_mclean_scan: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB agnbs_mondula_form_wizards: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_nf3_action_meta: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM agnbs_nf3_actions: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_nf3_field_meta: Datos: 0.02MB + índice: 0.01MB + Motor MyISAM agnbs_nf3_fields: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_nf3_form_meta: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM agnbs_nf3_forms: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_nf3_object_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_nf3_objects: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_nf3_relationships: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_options: Datos: 84.59MB + índice: 3.16MB + Motor MyISAM agnbs_pmxe_exports: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_pmxe_google_cats: Datos: 0.39MB + índice: 0.00MB + Motor InnoDB agnbs_pmxe_posts: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB agnbs_pmxe_templates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_postmeta: Datos: 301.37MB + índice: 170.85MB + Motor MyISAM agnbs_posts: Datos: 38.56MB + índice: 11.78MB + Motor MyISAM agnbs_redirects: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_revslider_css: Datos: 0.09MB + índice: 0.00MB + Motor MyISAM agnbs_revslider_css_bkp: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM agnbs_revslider_layer_animations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_revslider_layer_animations_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_revslider_navigations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_revslider_navigations_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_revslider_sliders: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM agnbs_revslider_sliders_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_revslider_slides: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_revslider_slides_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_revslider_static_slides: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_revslider_static_slides_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_sgpb_subscribers: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_sgpb_subscription_error_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_smush_dir_images: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_snp_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_snp_stats: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_term_relationships: Datos: 0.13MB + índice: 0.27MB + Motor MyISAM agnbs_term_taxonomy: Datos: 0.05MB + índice: 0.07MB + Motor MyISAM agnbs_termmeta: Datos: 0.12MB + índice: 0.08MB + Motor MyISAM agnbs_terms: Datos: 0.05MB + índice: 0.08MB + Motor MyISAM agnbs_tm_taskmeta: Datos: 0.02MB + índice: 0.01MB + Motor MyISAM agnbs_tm_tasks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_transbank_inscriptions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_usermeta: Datos: 60.90MB + índice: 35.73MB + Motor MyISAM agnbs_users: Datos: 3.57MB + índice: 3.43MB + Motor MyISAM agnbs_wap_nex_forms: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_wap_nex_forms_email_templates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_wap_nex_forms_entries: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_wap_nex_forms_files: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_wap_nex_forms_stats_interactions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_wap_nex_forms_views: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_wc_admin_note_actions: Datos: 0.05MB + índice: 0.01MB + Motor MyISAM agnbs_wc_admin_notes: Datos: 0.08MB + índice: 0.01MB + Motor MyISAM agnbs_wc_category_lookup: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM agnbs_wc_customer_lookup: Datos: 3.74MB + índice: 3.39MB + Motor MyISAM agnbs_wc_download_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_wc_order_bundle_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB agnbs_wc_order_coupon_lookup: Datos: 0.03MB + índice: 0.06MB + Motor MyISAM agnbs_wc_order_product_lookup: Datos: 7.36MB + índice: 5.79MB + Motor MyISAM agnbs_wc_order_stats: Datos: 4.34MB + índice: 2.66MB + Motor MyISAM agnbs_wc_order_tax_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB agnbs_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB agnbs_wc_product_meta_lookup: Datos: 0.16MB + índice: 0.23MB + Motor MyISAM agnbs_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB agnbs_wc_reserved_stock: Datos: 0.31MB + índice: 0.28MB + Motor MyISAM agnbs_wc_tax_rate_classes: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM agnbs_wc_webhooks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_webpay_rest_transactions: Datos: 4.52MB + índice: 0.00MB + Motor InnoDB agnbs_webpay_transactions: Datos: 16.28MB + índice: 0.53MB + Motor MyISAM agnbs_wfBlockedIPLog: Datos: 0.02MB + índice: 0.02MB + Motor MyISAM agnbs_wfBlocks7: Datos: 0.02MB + índice: 0.02MB + Motor MyISAM agnbs_wfConfig: Datos: 4.21MB + índice: 0.02MB + Motor MyISAM agnbs_wfCrawlers: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM agnbs_wfFileChanges: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_wfFileMods: Datos: 10.65MB + índice: 1.14MB + Motor MyISAM agnbs_wfHits: Datos: 16.98MB + índice: 0.96MB + Motor MyISAM agnbs_wfHoover: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_wfIssues: Datos: 0.12MB + índice: 0.02MB + Motor MyISAM agnbs_wfKnownFileList: Datos: 8.02MB + índice: 0.35MB + Motor MyISAM agnbs_wfLiveTrafficHuman: Datos: 0.60MB + índice: 0.89MB + Motor MyISAM agnbs_wfLocs: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_wfLogins: Datos: 0.45MB + índice: 0.11MB + Motor MyISAM agnbs_wfNotifications: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM agnbs_wfPendingIssues: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_wfReverseCache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_wfSNIPCache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_wfStatus: Datos: 0.23MB + índice: 0.08MB + Motor MyISAM agnbs_wfTrafficRates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_wfWafFailures: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_wfls_2fa_secrets: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB agnbs_wfls_role_counts: Datos: 0.00MB + índice: 0.00MB + Motor MEMORY agnbs_wfls_settings: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_woocommerce_bundled_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB agnbs_woocommerce_bundled_items: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB agnbs_woocommerce_recommendations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_woocommerce_session_activity: Datos: 0.20MB + índice: 0.00MB + Motor InnoDB agnbs_wpf_filters: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_wpfm_backup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_wpmailsmtp_debug_events: Datos: 0.42MB + índice: 0.00MB + Motor InnoDB agnbs_wpmailsmtp_tasks_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM agnbs_wpmm_subscribers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_wsal_metadata: Datos: 1252.00MB + índice: 1909.98MB + Motor InnoDB agnbs_wsal_occurrences: Datos: 751.00MB + índice: 194.52MB + Motor InnoDB agnbs_wsal_sessions: Datos: 1.52MB + índice: 0.00MB + Motor InnoDB agnbs_wt_iew_action_history: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB agnbs_wt_iew_cron: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_wt_iew_ftp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_wt_iew_mapping_template: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB agnbs_yoast_indexable: Datos: 7.27MB + índice: 4.38MB + Motor MyISAM agnbs_yoast_indexable_hierarchy: Datos: 0.71MB + índice: 1.80MB + Motor MyISAM agnbs_yoast_migrations: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM agnbs_yoast_primary_term: Datos: 0.02MB + índice: 0.03MB + Motor MyISAM agnbs_yoast_prominent_words: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB agnbs_yoast_seo_links: Datos: 0.39MB + índice: 0.08MB + Motor MyISAM agnbs_yoast_seo_meta: Datos: 0.06MB + índice: 0.06MB + Motor MyISAM ninja_forms_uploads: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM ### Post Type Counts ### acf-field: 122 acf-field-group: 8 addify_quote: 33916 addify_rfq: 2 attachment: 5659 bis_masterlog: 40162 br_product_filter: 2 countdown: 1 custom_css: 1 customize_changeset: 25 elementor_library: 4 jetpack_migration: 2 jp_img_sitemap: 1 jp_sitemap: 1 jp_sitemap_master: 1 nav_menu_item: 371 oembed_cache: 151 page: 57 popup: 2 popup_theme: 6 popupbuilder: 5 post: 58 product: 627 revision: 725 shop_coupon: 132 shop_order: 75274 shop_order_refund: 69 snp_popups: 1 vc_checkout_builder: 1 wmpc-trash: 31 wpcdt_countdown: 1 wpcf7_contact_form: 3 wpcode: 4 wpforms: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (71) ### Bstatus: por Ivan Braida – 1.0 Advanced Custom Fields: Theme Code Pro: por Hookturn with Ben Pearson – 2.5.0 Advanced Custom Fields PRO: por WP Engine – 6.1.7 Ajax Cart AutoUpdate for WooCommerce: por taisho – 1.5.5 All In One WP Security: por Equipo de All In One WP Security & Firewall – 5.2.1 WooCommerce Back In Stock Notifier: por Fantastic Plugins – 11.4 Bstatus-Mailer: por Ivan Braida – 1.0 Popup for CF7 with Sweet Alert: por Metin Sara? – 1.6.1 Contact Form 7: por Takayuki Miyoshi – 5.7.7 Countdown Timer Ultimate: por WP OnlineSupport Essential Plugin – 2.5 Customer Reviews for WooCommerce: por CusRev – 5.32.0 Download Media Library: por marcelotorres – 0.2.1 Duplicate Page: por mndpsingh287 – 4.5.2 GTM4WP: por Thomas Geiger – 1.16.2 Easy FancyBox: por RavanH – 1.9.5 WooCommerce Iniciar Sesión/Signup Popup Premium: por XootiX – 3.2 Email Log: por Sudar – 2.4.9 Enable jQuery Migrate Helper: por El equipo de WordPress – 1.3.0 301 Redirects: por WebFactory Ltd – 2.73 Facebook for WooCommerce: por Facebook – 3.2.3 FedEx Integración: por Amilkar Castillo – 1.0 Font Awesome: por Font Awesome – 4.4.0 FormCraft: por nCrafts – 3.8.12 HubSpot Field to Field Sync: por MakeWebBetter – 1.0.6 WPCode Lite: por WPCode – 2.1.0 WPBakery Page Builder: por Michael M - WPBakery.com – 6.3.0 HubSpot All-In-One Marketing - Forms, Popups, Live Chat: por HubSpot – 10.1.28 WooCommerce Load More Products: por BeRocket – 1.1.9.9 Loco Translate: por Tim Whitlock – 2.6.4 MWB HubSpot for WooCommerce: por MakeWebBetter – 1.4.8 Media Cleaner (Pro): por Jordy Meow – 6.6.4 Megatron Framework: por g5plus – 1.6 PixelYourSite: por PixelYourSite – 9.6.0.1 Popup Builder: por Looking Forward Software Incorporated. – 4.1.15 Product Import Export for WooCommerce: por WebToffee – 2.3.2 Really Simple SSL: por Really Simple Plugins – 7.0.6 Social Iniciar Sesión for WooCommerce: por XootiX – 1.0 Sticky Add To Cart Bar For WooCommerce: por addonsplus – 1.4.6 Transbank Webpay REST: por TransbankDevelopers – 1.6.8 UberMenu 3 - The Ultimate WordPress Mega Menu: por Chris Mavricos SevenSpark – 3.6.0.1 UpdraftPlus - Backup/Restore: por UpdraftPlus.Com DavidAnderson – 1.23.10 WPC Added To Cart Notification for WooCommerce: por WPClever – 2.3.1 WPC Frequently Bought Together for WooCommerce (Premium): por WPClever – 4.4.2 WooCommerce Cart Abandonment Recovery: por CartFlows Inc – 1.2.25 Product Feed PRO for WooCommerce: por AdTribes.io – 13.3.2 WC - Calcular costos de Envios: por – 10.3.2.2 WooCommerce Extended Coupon Features FREE: por Soft79 – 3.3.3 WooCommerce Chile RUT: por Marcos Matamala – 0.1.0 WooCommerce Composite Products: por SomewhereWarm – 7.0.4 (la actualización a la versión 9.0.5 está disponible) WooCommerce Placetopay Gateway: por Placetopay – 2.19.5 Mercado Pago payments for WooCommerce: por Mercado Pago – 6.9.3 Advanced Order Export For WooCommerce (Pro): por AlgolPlus – 3.1.6 WooCommerce Product Bundles: por WooCommerce – 6.16.0 (la actualización a la versión 7.1.2 está disponible) WooCommerce Quick Export Plugin - No Borrar ni Actualizar: por MB Création – 2.4.2 Solicitar una cotización para WooCommerce: por Addify – 1.5.1 (la actualización a la versión 2.6.3 está disponible) WC RestAPI Ext: por Raúl Rodríguez – 1.0 WooCommerce: por Automattic – 7.9.0 Wordfence Security: por Wordfence – 7.9.3 Yoast SEO Premium: por Equipo Yoast – 20.11 Yoast SEO: por Equipo Yoast – 20.11 WP Crontrol: por John Blackbourn & crontributors – 1.15.3 DB-table-editor: por Russ Tyndall @ Acceleration.net – 1.8.4 Administrador de archivos WP: por mndpsingh287 – 7.1.9 WP Mail SMTP: por WP Mail SMTP – 3.8.2 LightStart - Maintenance Mode, Coming Soon and Landing Page Builder: por Themeisle – 2.6.8 Multi-Step Finalizar compra Pro for WooCommerce: por SilkyPress – 2.24 WP-Optimize - Clean, Compress, Cache: por David Anderson Ruhani Rabin Team Updraft – 3.2.16 WP Activity Log (Premium): por WP White Security – 4.5.3 WPMU DEV Dashboard: por WPMU DEV – 4.11.23 YITH WooCommerce Ajax Search Premium: por YITH – 1.33.0 YITH WooCommerce Finalizar compra Manager: por YITH – 1.24.0 ### Inactive Plugins (4) ### Clear Cart & Sessions for WooCommerce: por fmeaddons – 1.0.8 Google Listings and Ads: por WooCommerce – 2.7.0 Starken Integration: por Raúl Rodríguez – 1.0 Transbank Webpay Plus: por Transbank – 2.7.6 ### Settings ### API Enabled: ? Force SSL: – Currency: CLP ($) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 0 Taxonomies: Product Types: bundle (bundle) composite (composite) external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – ### WC Pages ### Base de la tienda: #10 - /productos/ Carrito: #31529 - /carrito/ Finalizar compra: #31530 - /procesar-compra/ Mi cuenta: #9 - /mi-cuenta/ Términos y condiciones: #61880 - /terminos-y-condiciones/ ### Theme ### Name: Megatron Child Theme Version: 1.0 Author URL: https://g5plus.net Child Theme: ? Parent Theme Name: Megatron Parent Theme Version: 3.1 Parent Theme Author URL: https://g5plus.net/ WooCommerce Support: ? ### Templates ### Overrides: megatron-child/woocommerce/archive-product.php La version 3.6.0 de megatron-child/woocommerce/cart/cart-shipping.php está obsoleta. La versión del núcleo es la 7.3.0 megatron-child/woocommerce/cart/cart-totals.php La version 3.3.0 de megatron-child/woocommerce/cart/cart.php está obsoleta. La versión del núcleo es la 7.9.0 megatron-child/woocommerce/cart/cross-sells.php La version 3.7.0 de megatron-child/woocommerce/cart/mini-cart.php está obsoleta. La versión del núcleo es la 7.9.0 La version 4.0.0 de megatron-child/woocommerce/cart/shipping-calculator.php está obsoleta. La versión del núcleo es la 7.0.1 megatron/woocommerce/checkout/form-billing.php megatron/woocommerce/checkout/form-checkout.php La version 3.4.4 de megatron/woocommerce/checkout/form-coupon.php está obsoleta. La versión del núcleo es la 7.0.1 megatron/woocommerce/checkout/form-login.php megatron/woocommerce/checkout/form-shipping.php megatron/woocommerce/checkout/payment-method.php La version 3.0.0 de megatron-child/woocommerce/checkout/thankyou.php está obsoleta. La versión del núcleo es la 3.7.0 megatron-child/woocommerce/content-product.php megatron-child/woocommerce/content-single-product.php megatron-child/woocommerce/content-widget-product.php megatron-child/woocommerce/emails/admin-cancelled-order.php megatron-child/woocommerce/emails/admin-failed-order.php megatron-child/woocommerce/emails/admin-new-order.php megatron-child/woocommerce/emails/customer-completed-order.php megatron-child/woocommerce/emails/customer-invoice.php La version 3.7.0 de megatron-child/woocommerce/emails/customer-new-account.php está obsoleta. La versión del núcleo es la 6.0.0 megatron-child/woocommerce/emails/customer-note.php La version 3.7.0 de megatron-child/woocommerce/emails/customer-on-hold-order.php está obsoleta. La versión del núcleo es la 7.3.0 megatron-child/woocommerce/emails/customer-processing-order.php megatron-child/woocommerce/emails/customer-refunded-order.php megatron-child/woocommerce/emails/customer-reset-password.php La version 3.9.0 de megatron-child/woocommerce/emails/email-addresses.php está obsoleta. La versión del núcleo es la 5.6.0 megatron-child/woocommerce/emails/email-customer-details.php megatron-child/woocommerce/emails/email-downloads.php La version 3.7.0 de megatron-child/woocommerce/emails/email-footer.php está obsoleta. La versión del núcleo es la 7.4.0 La version 4.0.0 de megatron-child/woocommerce/emails/email-header.php está obsoleta. La versión del núcleo es la 7.4.0 megatron-child/woocommerce/emails/email-order-details.php megatron-child/woocommerce/emails/email-order-items.php La version 4.0.0 de megatron-child/woocommerce/emails/email-styles.php está obsoleta. La versión del núcleo es la 7.4.0 megatron-child/woocommerce/emails/plain/admin-cancelled-order.php megatron-child/woocommerce/emails/plain/admin-failed-order.php megatron-child/woocommerce/emails/plain/admin-new-order.php megatron-child/woocommerce/emails/plain/customer-completed-order.php megatron-child/woocommerce/emails/plain/customer-invoice.php La version 3.7.0 de megatron-child/woocommerce/emails/plain/customer-new-account.php está obsoleta. La versión del núcleo es la 6.0.0 megatron-child/woocommerce/emails/plain/customer-note.php La version 3.7.0 de megatron-child/woocommerce/emails/plain/customer-on-hold-order.php está obsoleta. La versión del núcleo es la 7.3.0 megatron-child/woocommerce/emails/plain/customer-processing-order.php megatron-child/woocommerce/emails/plain/customer-refunded-order.php megatron-child/woocommerce/emails/plain/customer-reset-password.php La version 3.4.0 de megatron-child/woocommerce/emails/plain/email-addresses.php está obsoleta. La versión del núcleo es la 5.6.0 megatron-child/woocommerce/emails/plain/email-customer-details.php megatron-child/woocommerce/emails/plain/email-downloads.php megatron-child/woocommerce/emails/plain/email-order-details.php La version 3.7.0 de megatron-child/woocommerce/emails/plain/email-order-items.php está obsoleta. La versión del núcleo es la 5.2.0 La version 3.6.0 de megatron-child/woocommerce/global/form-login.php está obsoleta. La versión del núcleo es la 7.0.1 La version 4.0.0 de megatron-child/woocommerce/global/quantity-input.php está obsoleta. La versión del núcleo es la 7.8.0 megatron-child/woocommerce/loop/add-to-cart.php megatron-child/woocommerce/loop/loop-end.php megatron-child/woocommerce/loop/loop-start.php megatron-child/woocommerce/loop/pagination.php megatron-child/woocommerce/loop/sale-flash.php La version - de /home/ventuscorp/web/ventuscorp.cl/public_html/wp-content/plugins/easy-login-woocommerce-premium//templates/xoo-el-wc-form-login.php está obsoleta. La versión del núcleo es la 7.0.1 La version 2.6.0 de megatron-child/woocommerce/myaccount/orders.php está obsoleta. La versión del núcleo es la 7.8.0 La version 3.5.2 de megatron-child/woocommerce/order/order-details.php está obsoleta. La versión del núcleo es la 7.8.0 La version 3.3.0 de megatron-child/woocommerce/product-searchform.php está obsoleta. La versión del núcleo es la 7.0.1 La version 3.4.0 de megatron-child/woocommerce/single-product/add-to-cart/external.php está obsoleta. La versión del núcleo es la 7.0.1 La version 4.0.0 de megatron-child/woocommerce/single-product/add-to-cart/grouped.php está obsoleta. La versión del núcleo es la 7.0.1 La version 3.4.0 de megatron-child/woocommerce/single-product/add-to-cart/simple.php está obsoleta. La versión del núcleo es la 7.0.1 La version 3.5.5 de megatron-child/woocommerce/single-product/add-to-cart/variable.php está obsoleta. La versión del núcleo es la 6.1.0 La version 3.4.0 de megatron-child/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php está obsoleta. La versión del núcleo es la 7.0.1 megatron-child/woocommerce/single-product/add-to-cart/variation.php La version 3.5.1 de megatron-child/woocommerce/single-product/product-image.php está obsoleta. La versión del núcleo es la 7.8.0 megatron-child/woocommerce/single-product/related.php megatron-child/woocommerce/single-product/sale-flash.php megatron-child/woocommerce/single-product/short-description.php megatron-child/woocommerce/single-product/tabs/additional-information.php megatron-child/woocommerce/single-product/tabs/description.php megatron-child/woocommerce/single-product/tabs/tabs.php megatron-child/woocommerce/single-product/title.php megatron-child/woocommerce/single-product/up-sells.php megatron-child/woocommerce/single-product.php La version 2.6.1 de megatron-child/woocommerce/content-product_cat.php está obsoleta. La versión del núcleo es la 4.7.0 Outdated Templates: ? Aprende cómo actualizar ### Composite Products ### Database Version: 7.0.4 Loopback Test: ? Loopback test failed. Template Overrides: – ### Product Bundles ### Database Version: 6.16.0 Loopback Test: ? Template Overrides: megatron-child/woocommerce/single-product/bundled-item-optional.php ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2024-06-07 00:30:54 -04:00 Options: ? Notes: 200 Onboarding: completed ### Action Scheduler ### Completo: 100.433 Oldest: 2024-05-06 10:58:46 -0400 Newest: 2024-06-06 10:58:40 -0400 Fallida: 18.580 Oldest: 2021-05-26 10:05:38 -0400 Newest: 2024-06-05 23:00:07 -0400 Pendiente: 8 Oldest: 2024-06-06 11:03:29 -0400 Newest: 2024-06-07 02:06:11 -0400 ### Status report information ### Generated at: 2024-06-06 10:58:41 -04:00 `
2024-05-08T15:44:23+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Coupon\CouponHelper::get_channel_visibility Channel visibility forced to "dont-sync-and-show" for visibility unknown (Post ID: 195683). 2024-05-08T15:44:53+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Coupon\CouponHelper::get_channel_visibility Channel visibility forced to "dont-sync-and-show" for visibility unknown (Post ID: 195683). 2024-05-08T15:45:17+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Coupon\CouponHelper::get_channel_visibility Channel visibility forced to "dont-sync-and-show" for visibility unknown (Post ID: 195683).
Thank you very much for your time and your help @omarfpg
Hello matilavag
Thank you for your reply.
As we previously mentioned, since Chile is not on the list of countries, the content mode should not affect traffic from Chile.
To confirm, are you seeing any prompt asking for your content?
As the next step, I suggest trying the GLA plugin after deactivating the GTM plugin.
If that does not work, try disabling security plugins as well.I suspect there is a plugin conflict causing this issue.
Let me know about your findings. ??Best regards.
Hi @doublezed2
I have not seen any prompt that I consult for my content.
I tried deactivating the gtm plugin and activating the GLA one and the problem continues
I appreciate that you continue helping me
Hi @matilavag,
From your System Status Report (SSR) shared here, I can see that your WordPress, WooCommerce and Google Listings & Ads are outdated (most likely other plugins have some pending updates, too, but I focused on the problem at hand first! ??)
Could you please try running all pending updates and seeing if that fixes it? You can take a full?backup?of your site before doing that or try the updates on a?staging?site to make sure nothing breaks while doing so.
?
Please let us know the results of your tests.Another important thing that caught my attention from your SSR is that the Google Listings & Ads plugin is currently disabled. Are you not using the plugin currently?
PS: I’m reopening the thread for the time being since you’re back and the issue persists! ??
Thanks!
-OPHello again Omar!
GLA is updated and deactivated, because we cannot afford to lose any more days of measurement.
I will discuss with the team if they can update Woocommerce and WordPress and I will come back again.
Thanks for the update, @matilavag.
I will discuss with the team if they can update Woocommerce and WordPress and I will come back again.
Please, keep us posted! I’m leaving this thread open while you handle that.
Hi @matilavag ,
What tool do you use to inspect gtag? I use https://tagassistant.google.com/ and I tried reproduce your case connecting to my store via VPN from Chile and it looks like that https://snipboard.io/D4bYEw.jpg. So even though the consent mode configuration code for European regions is present, it does not affect visitors from Chile. All consent states are left not set.
Here, you can see it for a visitor from EU https://snipboard.io/y86l7I.jpgTherefore I’m afraid the underlying problem may be elsewhere, not just in consent mode. Have you checked the browser console for any JS errors?
To double-check if the consent configuration is the problem, you can temporarily add a snippet to explicitly grant consent for Chile:
add_filter(
'woocommerce_gla_gtag_consent',
function( $old_config ) {
$additional_config = "
gtag( 'consent', 'default', {
analytics_storage: 'granted',
ad_storage: 'granted',
ad_user_data: 'granted',
ad_personalization: 'granted',
region: ['CL'], // <--------- SET IT TO YOUR REGION
} );
";
return $old_config . $additional_config;
}
);https://snipboard.io/T1i37P.jpg
Also, you can temporarily remove the consent config completely. with
return '';
However, I would not recommend using those on a live store, as Google requires this setting for the EEA and a few other regions. Plus, it may have some legal consequences, which I cannot advise you on.—-
BTW, I recommend updating to the latest version of the GL&A, as we recently improved the integration with other consent-related plugins via the WP Consent API.
That happened because the plugin was turned off.
I have just updated and turned on the plugin and the problem continues: https://snipboard.io/ekZxRJ.jpg.
I’m going to update Woocommerce and WordPress and come back again, I don’t want to implement that code since Google doesn’t recommend it
Hello matilavag
Thank you for your reply.
I understand that you have updated the Google Listings & Ads plugin to the latest version but the problem continues.
Please go ahead and update the WordPress and WooCommerce and see if that helps.
As we are not able to reproduce the problem on our end, I suspect some other code or plugin is causing the issue.As a next step, I suggest performing the Conflict Test.
This might help us find out the cause of the problem.Looking forward to your response. ??
Best regards.
- You must be logged in to reply to this topic.