• Resolved vernonwebsites

    (@vernonwebsites)


    When I set an order to “processing” the customer receives an email notification which includes the e-Transfer instructions. Is there any way to remove the instructions from the email? It’s totally unnecessary since I only switch the order status to processing after the payment has been received. Thanks!

    (This is a repost, as I am also having the same problem as the OP reported six months ago with no reply or help at all.) I am hoping this one will finally get a reply. This info should not be in the processing email.

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  • Thread Starter vernonwebsites

    (@vernonwebsites)

    For those who need to also remove the e-transfer info from the processing emails… (Why is this info in the processing email when this email goes out once you have marked the order as paid already right?)

    I discovered on my own how remove the info from the processing email. Here is how you do it.

    Open the file class-betpg-email-transfer-gateway.php in the plugin file directory and look for this:

    ( $order->has_status( ‘on-hold’ ) || $order->has_status( ‘processing’ ) || $order->has_status( ‘pending’ ) ) ) {

    Replace it with this:

    ( $order->has_status( ‘on-hold’ ) || $order->has_status( ‘pending’ ) ) ) {

    Save the file and wha-la, no more info about e-transfers in the processing emails. Hope this helps you.

    Thread Starter vernonwebsites

    (@vernonwebsites)

    Resolved this on my own.

Viewing 2 replies - 1 through 2 (of 2 total)
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