• Resolved ClimbCraft

    (@uprisingchch)


    The plug-in is automatically adding a Google Tag from the linked Ads account to the head of our website.

    We do not want this tag firing on our site as it is a tag used for a different website and Analytics account (although it is associated with the correct Ads account).

    Is it possible to remove this gtag from the plug-in files, without disconnecting the Ads account link?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @uprisingchch,

    Thanks for the question. I’m not sure I understand your goal here, you are using Google for WooCommerce to create ads, but you don’t want the tags to fire. Is that right?
    This is how the ads are tracked, so I might be misunderstanding the question.

    Maybe using the Google Analytics filtering feature would be helpful to exclude unwanted events: https://support.google.com/analytics/answer/10104470?hl=en

    We look forward to your response!

    Thread Starter ClimbCraft

    (@uprisingchch)

    you are using Google for WooCommerce to create ads, but you don’t want the tags to fire. Is that right?

    Yes that’s correct. The tag associated with our Ads account is installed on a different website, so we’re using a different tracking tag for the website the plug-in is installed on, and sending that data to the Ads account separately (so that we can use separate Analytics properties for each website).

    That Analytics data filtering might work – thanks, I’ll give it a go.

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @uprisingchch,

    Thank you for the update. Were you able to resolve this using the Analytics data filtering, as my colleague suggested?

    You can also take a look at this filter, as mentioned here: https://github.com/woocommerce/google-listings-and-ads/issues/2465#issuecomment-2220136227.

    I hope this helps!

    Cheers!
    -OP

    Thread Starter ClimbCraft

    (@uprisingchch)

    Hi,
    I didn’t try. I’ve just disconnected the Ads account link for now.
    Thanks for the extra advice. I’ll post here if I have some success either way.

Viewing 4 replies - 1 through 4 (of 4 total)
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