Remove Jetpack when site has been deleted already

  • justcarkits

    (@justcarkits)


    2 weeks ago

    We added Jetpack to a development site which has now been deleted, so don’t have access to the admin to de-activate Jetpack.

    old development site is still being “Pinged”. Can you help with removing this site ?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Chatoxz (a11n)

    (@chatoxz)

    Hi there. You can check our support page, which provides a guide on how to disconnect Jetpack sites from your account:
    https://jetpack.com/support/disconnect-jetpack-sites/?

    If you have any questions or trouble with the disconnection, let me know, and I’d be happy to assist with disconnecting them on our end. Just let me know which site.

    Cheers,

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey @justcarkits,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter justcarkits

    (@justcarkits)

    Morning, Yes, still need help removing old site.

    The site in question is listed in Jetpack but does not exist on our website, so cannot remove from our end.

    It is listed as ” newdevjck “

    Regards,

    Philip

Viewing 3 replies - 1 through 3 (of 3 total)
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