Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support igorvukovic

    (@igorvukovic)

    Hello!

    If you confirmed that this issue is not cache related in this case, the quick fix for it is to reinstall the Worker plugin and reconnect your website.

    However, adding a dismiss option might be a good solution as well, therefore, I’ll make sure that someone from the team takes a look at this suggestion ??

    Regarding the post you mentioned, only the user that has started a thread can mark its status as “Resolved”. We are not able to change that on our end.

    • This reply was modified 6 years, 6 months ago by igorvukovic.
    effgee

    (@andreastyrosvoutis)

    Having same issue here, nag screen doesnt go away even though I am fully connected.

    Plugin Support shteffk

    (@shteffk)

    Hey there,

    This can happen in rare cases, and the easiest way to resolve this is to reinstall the Worker plugin on your website.

    After the reinstallation just reconnect the website and a banner will go away.

Viewing 3 replies - 1 through 3 (of 3 total)
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