Remove Plugin Fully

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support katereji

    (@katereji)

    This is triggered by the option ‘Add a CleanTalk Pixel to improve IP-detection’ in the plugin settings. You can disable it. It shouldn’t affect the webform protection.

    Thread Starter dangergirl42

    (@dangergirl42)

    Hi there,

    Thank you for replying – but yes, we understand that. However, this is appearing consistently in our logs everytime a page is hit – after we have deactivated and removed the plugin. How do we fully remove the plugin so the pixel is no longer active? Thanks

    Plugin Support katereji

    (@katereji)

    If the option is disabled, it should not affect any page on the website.
    Please clear the website cache and check again in the Incognito browser mode.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)
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