Remove Role after Status Change

Hello @schmexk

The Ultimate Member plugin can not remove a specific role when order status is changed to completed.

There is no “order” feature in the Ultimate Member plugin. I think you use a kind of e-commerce plugin on your site. You have to ask for help in this e-commerce plugin support forum.

Regards

@schmexk

You can try this code snippet.
Select first or second add_action depending on which WooCommerce status change you want to use.

Change $roleID = 'um_prospect'; to the role ID you want to remove from the user.

add_action( 'woocommerce_order_status_completed', 'order_complete_remove_a_role', 10, 1 );
add_action( 'woocommerce_payment_complete', 'order_complete_remove_a_role', 10, 1 );

function order_complete_remove_a_role( $order_id ){
    
    $roleID = 'um_prospect';

    $order = wc_get_order( $order_id );
    $user = $order->get_user();
    if ( ! empty( $user ) ) {
        if ( in_array( $roleID, $user->roles )) {
            $user->remove_role( $roleID );
            UM()->user()->remove_cache( $user->ID );
        }
    }
}

Install the code snippet to your active theme’s functions.php file
or use the “Code Snippets” plugin.

https://www.ads-software.com/plugins/code-snippets/

Hey @missveronicatv , thanks very much, i am about to try this.

What would be the code, if i want to replace the specific role with another specific role? I will also ask chatgpt, but thanks alot ??

Also, I would use as a trigger a plugin (automatewoo) and only want to use the custom code for the action – how do I change the code in this case? Thanks

ChatGPT comes up with this code, what do you think? ??

$user_id = 123;
$new_role = 'editor';

$user_data = array(
    'ID' => $user_id,
    'role' => $new_role
);

wp_update_user($user_data);

@schmexk

You must get the action hook name from the “automatewoo” plugin source or ask the developers and update the first line in the code snippet.

add_action( 'automatewoo_action_hook', 'order_complete_remove_a_role', 10, 1 );

function order_complete_remove_a_role( $order_id ){
    
    $roleID = 'um_prospect';
    $new_roleID = 'um_new_role';

    $order = wc_get_order( $order_id );
    $user = $order->get_user();
    if ( ! empty( $user ) ) {
        if ( in_array( $roleID, $user->roles )) {
            $user->remove_role( $roleID );
            $user->add_role( $new_roleID );
            UM()->user()->remove_cache( $user->ID );
        }
    }
}

Hi @schmexk

Have you already customized the role changing? Can I mark this thread Resolved?

A code that @missveronicatv provided is exactly what you need. Just replace the 'automatewoo_action_hook', 'um_prospect' and 'um_new_role' with a proper hook, old role and new role you need.

Hi @schmexk

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

Regards