Remove the Receipt# from the submitting ticket window

  • Resolved jano2165

    (@jano2165)


    7 years, 7 months ago

    Hello,

    Why is it that users have the option to select Receipt# when they try to create a ticket? can we take that off please?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter jano2165

    (@jano2165)

    On another note – i tried to create a category but it’s not letting… says the below. i already cleared cache and all.

    Cheatin’ uh?
    Sorry, you are not allowed to manage terms in this taxonomy.

    – Also – The notifications to the admin are not working, only to the customer.

    Plugin Author smartcat

    (@smartcat)

    Hi there,

    The receipt number shows up automatically when the support for WooCommerce or Easy Digital Downloads is turned on. If you are not using this e-commerce integration, then you can turn that feature off.

    Plugin Author smartcat

    (@smartcat)

    Regarding adding a category, can you tell me what your user role is ?

    Thread Starter jano2165

    (@jano2165)

    I’m an Administrator, Shop Staff , also i made sure that within the “User Role Editor” – my admin roles are ticketed for everything.

    Thread Starter jano2165

    (@jano2165)

    Found it.. my second role (Shop Staff) had it ticked OFF < < You would think that the admin would override it ?? – thanks anyways.

Viewing 5 replies - 1 through 5 (of 5 total)
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