Remove Tracking Information from Order Confirmation E-Mail

  • Resolved wphilfe

    (@wphilfe)


    3 years, 10 months ago

    Hi Guys,

    Temporarly i have used your plugin for shipment tracking. Since a couple of days i have deactivated + deleted the plugin and refreshed my server and browser cache.

    For unknown reason when we get new orders customers still see the following text in order completed notification below the order details:

    Tracking Information
    Tracking Number ::

    Tracking Carrier ::

    Since your plugin has been deleted the text shouldn’t shown in any customer emails. Appreciate your help on this.

    Screenshot Order Completed E-Mail

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Zorem

    (@zorem)

    Hi, Once you remove the plugin it will not show any content and from looking at the screenshot, this info does not come from our plugin… You should check which other active plugin is adding this info.

Viewing 1 replies (of 1 total)
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