Remove variation Image from gallery

Hi there,

Thanks for reaching out. I’m sorry to hear of the troubles!

Would you mind copying and pasting your System Status Report into this thread so that we can check for any red flags there? You can find this by going to WooCommerce > Status > System Status > Get System Report in your WP-Admin dashboard.

Thanks!

Here you are.

### WordPress Environment ###

Home URL: https://pixelpreacher.net
Site URL: https://pixelpreacher.net
WC Version: 2.6.11
Log Directory Writable: ?
WP Version: 4.9.9
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 7.0.33-1+ubuntu18.04.1+deb.sury.org+1
PHP Post Max Size: 200 MB
PHP Time Limit: 60
PHP Max Input Vars: 5000
cURL Version: 7.58.0
OpenSSL/1.1.1a

SUHOSIN Installed: –
MySQL Version: 5.7.24
Max Upload Size: 200 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.6.11
: 
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?
MaxMind GeoIP Database: ?

### Active Plugins (15) ###

Ultimate Addons for Visual Composer: by Brainstorm Force – 3.15.2
Chatra live chat software: by Chatra – 1.0.4
Contact Form 7: by Takayuki Miyoshi – 5.0.5
Product Sales Report Pro for WooCommerce: by Potent Plugins – 2.1.8
WPBakery Visual Composer: by Michael M - WPBakery.com – 5.0.1
Meta Box: by MetaBox.io – 4.15.6
Toolset Types: by OnTheGoSystems – 2.2.23
WooCommerce Google Analytics Pro: by WooThemes / SkyVerge – 1.1.7 – 1.6.5 is available
WooCommerce MailChimp: by Saint Systems – 2.1.12
WooCommerce: by WooThemes – 2.6.11
Yoast SEO Premium: by Team Yoast – 6.3.1
WP Rocket: by WP Media – 2.11.7
Smush: by WPMU DEV – 2.9.1
YITH WooCommerce Ajax Product Filter: by YITHEMES – 3.5.1
YITH WooCommerce Featured Video: by YITHEMES – 1.1.9

### Settings ###

Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0

### API ###

API Enabled: ?

### WC Pages ###

Shop Base: #5 - /series/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My Account: #8 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Storefront
Version: 1.6.1
Author URL: https://www.woothemes.com
Child Theme: ?
Parent Theme Name: Storefront
Parent Theme Version: 1.6.1
Parent Theme Author URL: https://www.woothemes.com
WooCommerce Support: ?

### Templates ###

Overrides: pixel-preacher-theme/woocommerce/archive-product.php
pixel-preacher-theme/woocommerce/cart/cart.php
pixel-preacher-theme/woocommerce/cart/mini-cart.php
pixel-preacher-theme/woocommerce/checkout/form-billing.php
pixel-preacher-theme/woocommerce/content-product.php
pixel-preacher-theme/content-single-product.php
pixel-preacher-theme/woocommerce/emails/customer-completed-order.php
pixel-preacher-theme/woocommerce/emails/customer-new-account.php
pixel-preacher-theme/woocommerce/emails/email-addresses.php
pixel-preacher-theme/woocommerce/emails/email-footer.php
pixel-preacher-theme/woocommerce/emails/email-header.php
pixel-preacher-theme/woocommerce/emails/email-styles.php
pixel-preacher-theme/woocommerce/myaccount/dashboard.php
pixel-preacher-theme/woocommerce/myaccount/navigation.php
pixel-preacher-theme/woocommerce/order/order-details-customer.php
pixel-preacher-theme/single-product/add-to-cart/variable.php
pixel-preacher-theme/single-product/add-to-cart/variation.php
pixel-preacher-theme/single-product/related.php
pixel-preacher-theme/single-product.php

Hi @phdeoliveira,

You’re running very outdated versions of both WooCommerce and the Storefront theme. I’d recommend taking a full backup of your site and then updating to the most recent versions as a first step here.

Hi @phdeoliveira,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.