Remove wallet transfer option in wallet

Hi,
Thanks for using our plugin.

In reference to your query, we would like to inform you that currently, you can’t disable the wallet transfer option from the wallet back-end.

Thanks,

So is there anyway to hide that section from frontend. Because that is very annoying when user misunderstood this and click on this instead of withdrawals and enter their same email id.
This will disappear their wallet balance.

So any how can we hide wallet transfer section from wallet page?

Hi,

Thank you for your response.

In reference to your query, currently, you can’t hide the wallet transfer from the frontend.

But we have noted your point and forwarded it to the team. We will try to add a setting for this from where you can disable the wallet transfer option, in the upcoming version of the plugin.

Thanks,

Yes I understand, but for meantime, I request you to give me some css code that can hide this option only. Because it is causing log of confusion and we have to manage all customers manually due to this.

Hello,

Thank you for your response.

We understand you concern. We have made the necessary changes in the plugin as per your requirement. Please download the plugin from the below link and replace it on your site, we have removed the “wallet transfer” option from the plugin.

Kindly, do not update the plugin once you have installed this customized plugin otherwise the wallet transfer option will come again.

Please download the plugin from here

Hope this resolves your query. If further, you have any queries, please feel free to reach out to us.

Thanks,

Thank you for your wonderful support. I truly appreciate you do this custom work for me.

One more problem I am facing and I came to know that multiple people facing this is when a user sends withdrawal requests then that amount not deducted from the users wallet until admin approves that.

Suppose admin took few hours to approve that request and in mean time user uses that wallet amount for new purchases then user is having double benefits like he uses that amount in purchases and admin also sends that amount in withdrawals.

So as of now we are crosschecking the user wallet available balance when processing withdrawal requests. This put extra work load on us.

Instead of this we suggest like amount should be deducted from users wallet when sending withdrawal request. And admin can approve that after reviewing and if admin rejects then that should be added back in wallet.

Please fix this too, it is big problem that every user talking who uses your plugin.

Hi,

Thank you for your response.

Good to hear that your one concern has been fixed.

In reference to your second query, see if a user has submitted a withdrawal request and the admin takes some time to approve that withdrawal request and in the meantime, the same user makes a purchase.

Then if the user is having a wallet amount less than the withdrawal amount then the admin will not be able to approve that withdrawal request, the request will not get approved. So no double benefits will be applicable for the user.

Hope this answers your question. If further, you have any queries, please feel free to connect with us.

Thanks,

Hi,
I am also interested to this issue.
I saw the link in the comments.
For transparency, could you explain how in the code disable it manually?
Thanks

Hello,

Thanks for showing your interest in our plugin.

In reference to your query, please note that we have added this feature to our pro plugin.

Please check our pro plugin.

Regards,