Remove watermark

  • Resolved milco14

    (@milco14)


    2 years ago

    How do i remove the watermark?

    Tried all reset options.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Dear @milco14, hello

    Many thanks for reaching out,

    Just going to Global Settings -> Watermark -> Reset should suffice,

    Could you please check the original images? I have checked the thumbnails (which our gallery does not apply watermarks to – only lightbox images are watermarked by the plugin) and watermarks are already present on them meaning it had been previously applied to source image,

    For instance https://realholland.nl/wp-content/uploads/photo-gallery/Delft-corona-III.jpg?bwg=1676488078

    Please keep me posted,

    Thread Starter milco14

    (@milco14)

    Thanks. I only used the watermark function from the plugin. I also noticed that this problem has been there in the past. Also with the same suggestion including using the reset function. I tried this also. Don’t know what to do.

    Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Hi @milco14,

    I should ask you to contact our technical team to investigate this issue, please contact us using the following form. Please mention this forum post link in your email’s subject line.?

    Will be looking forward to hearing from you =)

Viewing 3 replies - 1 through 3 (of 3 total)
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