Removed a user. Adding a new user with same e-mail won't work

  • One of my admins has left the company so I removed her user from the account.

    Now we have a new admin and I am trying to add her as a user.

    However, as we give them the e-mail addresses they need to use the new admins address happens to be the same as the old. When I try this I just get an error saying that the e-mail address is already in use.

    What can I do about this? Just changing the original admins user name would be good enough too, but it won’t let me do that either!

    Any help would be appreciated.

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  • You can change the username by going into the users table in your database and updating it. This can be accessed via PHPmyAdmin at your host.

    Thread Starter nhiggs

    (@nhiggs)

    Cheers. Will try that later.
    Would be nice to completely destroy that user though.

    I actually figured out that if I added that user back (by adding a existing user by entering the e-mail) I could then change the e-mail to a junk one. Then removed the user. That leaves me clear to user my actual e-mail with a new user (as long as the new one has a unique user name)

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