Removed plugin but image add icon still visible

@aspengrovesupport

Would be great to have some help with this issue. Thanks

Hello,

What version of PHP are you using?

The version recommended for wordpress in site health. 7.4.33 (Supports 64bit values)

Hello,
Can you contact us directly via email:?support@wpzone.co?
We will try to help you

In case anyone is having a similar issue with uninstalling this plugin, I have to say that the support has not been all that helpful during email conversations suggesting that it is the fault of a different plugin and even to advise me to upgrade to the pro version to fix the issues with the plugin!

Before I installed your plugin there was no upload image icon in the editor so I think it is correct to assume that it is your plugin that has placed it there and when uninstalling it should also be removed as it is the intrinsic part of the plugin no?

The BBPress style pack plugin was installed months before your plugin and never produced an image upload icon in the editor. (Even with it set to show the visual and text editor the image upload icon was never displayed)

To continue, I have been asked twice to give your company access to  the admin of my site but anyone who has logged in has obviously been unable to remove the upload image Icon that still appears and was enabled by your plugin.

I have now removed your plugin and the temporary admin access to my site and will look for an alternative solution to remove the broken image upload icon as it is obvious that your support is lacking or has no interest in fixing the issue.

I see no point in having a broken plugin on my site only to be told to upgrade to the paid version in order to fix the existing issues with it. I would have upgraded to the pro if the free version worked correctly.

WP clearly states that your has not been tested with the current version of WordPress and has not been updated for 8 months.

Also your promo text clearly states that it (and I quote) “This plugin enables the TinyMCE WYSIWYG editor for BBPress forum topics and replies and adds a button to the editor’s “Insert/edit image” dialog that allows forum users to upload images from their computer and insert them inline into their posts.”

One would assume that if your plugin “adds a button to the editor’s “Insert/edit image” then it should be logical that the button would be removed in the uninstallation process instead of remaining there as a broken link.

So the issue is unsolved and seems to remain that way.

Hi there,

Unfortunately we can’t speak to the lack of an image button on your site prior to installing our plugin since we presumably can’t access your site in the state it was prior to installing our plugin, to investigate this condition. As we have mentioned in our replies to your emails to our support team, the image plugin is enabled in the visual editor by default in WordPress:?https://github.com/WordPress/WordPress/blob/94b1479a4915880b7f91039b2cbf442a5a48df7f/wp-includes/class-wp-editor.php#L388. We have also confirmed that bbPress itself adds the image button to the editor:?https://github.com/bbpress/bbPress/blob/4178cbf665674c128c928fabdc0322badacad06b/src/includes/common/template.php#L2019. If you have another site without our plugin that has the visual editor for forum posts without the image button, we would be happy to take a look to see how that is possible.

Regarding our plugin “[adding] a button to the editor’s “Insert/edit image” dialog”: the upload button within the image insertion window is removed when the plugin is deactivated. The image button in the visual editor toolbar, which is added by bbPress, remains when our plugin is deactivated or uninstalled (if the visual editor stays enabled for forum posts). It would be unadvisable for our plugin to alter the default bbPress behavior when it is deactivated (even if it were feasible to do so, given that our plugin can’t run code on your site when it is removed).

If you would like to keep the visual editor enabled for forum posts and disable the image button and plugin from bbPress/WordPress, you can do so with the following PHP code snippet:

add_filter('bbp_get_teeny_mce_buttons', function($editorBtns) { return array_diff($editorBtns, ['image']); }, 99);

add_filter('bbp_get_tiny_mce_plugins', function($editorPlugins) { return array_diff($editorPlugins, ['image', 'wpeditimage']); }, 99);

This snippet should remove the image button from the visual editor toolbar and also disable two image-related visual editor plugins that WordPress loads by default. It will need to remain active on the site since removing it will cause bbPress to revert to default functionality (unless these defaults change in bbPress or WordPress in the future). If you need further instructions on how to add a PHP code snippet to your site, please let us know!

To clarify, our suggestion that you try the Pro version of this plugin (https://wpzone.co/product/image-upload-for-bbpress-pro/) was (to my knowledge) not in regards to your concern about the image button in the visual editor; it related to the responsive image upload dialog which is Pro version feature.

For anyone with the same issue the solution to remove the image upload icon is paste the following code into the custom css of your theme or the custom css of bbpress style pack plugin.

} mceu_12 {

display: none;

}

Marked as solved.