Removed Plugin – Still injecting code

  • Resolved daveystarr

    (@daveystarr)


    5 years, 4 months ago

    I have de-activated and uninstalled your plugin, but it is still injecting code into all my pages on the site. In addition to that, it seems to be also stripping my new Google Tag Manager code out, so I am not able to add any new code.

    I know it’s your code because this is what it looks like when I inspect the page:

    <!– BEGIN ExactMetrics v5.3.9 Universal Analytics – https://exactmetrics.com/ –>
    <script>
    (function(i,s,o,g,r,a,m){i[‘GoogleAnalyticsObject’]=r;i[r]=i[r]||function(){
    (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
    m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
    })(window,document,’script’,’https://www.google-analytics.com/analytics.js&#8217;,’ga’);
    ga(‘create’, ‘UA-59905145-1’, ‘auto’);
    ga(‘send’, ‘pageview’);
    </script>
    <!– END ExactMetrics Universal Analytics –>

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Does your site have a caching plugin enabled or your server have caching enabled? This is the most likely cause. Alternatively has the theme been amended to hard code this into the theme files?

    If the plugin is disabled this will not appear in normal circumstances.

    Plugin Author chriscct7

    (@chriscct7)

    Yeah like the person above said, it sounds like you’re using a caching plugin or service, because a WordPress plugin can’t add code after it’s uninstalled….it’s not possible.

    It’s likely your caching plugin is still serving a version of your page prior to when you deactivated it, thus also why your GTM container isn’t appearing.

Viewing 2 replies - 1 through 2 (of 2 total)
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