• Hi everyone,

    This is really important to me, and I’ve been scouring this support board for answers and I just cannot find any. I know it is possible to edit the template and stop the plugin from automatically sending the instructions with the emails, but I don’t know how to do this, and it seems too difficult for my skill level, and I’m worried about damaging my site if I attempt it.

    I set up the plugin to automatically set orders to pending, and then when I receive the payment in my bank account I manually switch them to processing. When This happens, an automatic email is sent out, which includes the e-Transfer instructions. This often confuses my customers, since they only receive this email when they have ALREADY PAID.

    There must be a more user-friendly way to fix this. Ideally, if someone can create a snippet that I can just copy/paste into Code Snippets which will remove this function from the template I will be forever grateful.

    If it is too much work to do that, I understand. I really don’t know what goes into making a piece of code like that. But if it’s easy enough to do, and someone has the skills to do it, I think it would be greatly appreciated by everyone, not only by me.

    Thanks guys!

  • The topic ‘Removing instructions from Processing email without editing template files???’ is closed to new replies.