• Resolved Carolyn Melo

    (@nubiesan)


    I would like to prevent the image zoom and lightbox on single product pages. I am using the Astra theme and store customizer, and on the WooCommerce product page in store customizer I have clicked on disable zoom and lightbox but it still happens. It’s really annoying and distracting for customers. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @nubiesan

    It seems you have already taken the correct steps by trying to disable zoom and lightbox in the WooCommerce product page in store customizer. However, as you’re still experiencing the issue, it may be due to a conflict with your theme or another plugin.

    To replicate and understand, I tried to open your mentioned link, but it is not opening on my end.

    However, could you temporarily switch to a default theme like Storefront to see if the issue still persists? If it doesn’t, the problem could be with the Astra theme. You can then contact the theme’s support for further assistance.

    Also, sometimes, the changes you make may not reflect immediately due to caching. Try clearing your browser cache, or if you’re using a caching plugin, clear its cache.

    Let us know how that goes. Looking forward to helping you.

    Thread Starter Carolyn Melo

    (@nubiesan)

    Thanks for the response. The problem seems to have resolved itself. The zoom is still there, but it is stable and only appears when someone mouses over the image. Before it would jump around out of control and that was the big issue.

    I will mark this as resolved. Thanks again

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @nubiesan

    I am happy to hear this has been resolved.

    If you don’t mind, would you please consider taking 2 minutes to leave your review here: https://www.ads-software.com/support/plugin/woocommerce/reviews/#new-post – so that others can see the positive experience you’ve had? We would certainly appreciate it!

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Removing Single Product Image zoom and lightbox’ is closed to new replies.