Removing SKU from emails

  • Resolved Nadya Well

    (@nadya-well)


    3 years, 3 months ago

    All abandoned cart emails sent from our website include SKUs in the cart table, which is something we would like to avoid. Can you please advise on the best way to remove those and make sure the changes are not overwritten during plugin updates

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @nadya-well,

    Sorry for the inconvenience caused.

    The plugin uses the default Woocommerce function to get the product name which by default included the SKU. So right now, there is no option to override it.

    But in our next upcoming updates, we are providing an option to show SKU or not in the product table.

    If you have any questions, please let us know.

    Hello,

    This feature would be great, no point to show SKU because this is mainly for internal use.
    Another thing.
    When having tax activated, the email shows the price without tax (VAT).

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @schero86,

    Thank you for reaching out to us.

    As said earlier, We have a plan to add the option to remove the SKU from the product table.

    Regarding showing the tax in the product table, you can show the tax and shipping cost details in the product table using the filter.
    Please refer to the below doc: https://cartflows.com/docs/filters-to-customize-product-table/

    Please feel free to open a new thread if you have any questions.

    Have a great day ahead.

Viewing 3 replies - 1 through 3 (of 3 total)
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