Removing Temp Domain

  • Resolved charliemav

    (@charliemav)


    3 years, 2 months ago

    We recently created a new website and had to use a temp domain while we were waiting on our current domain to transfer to our new provider. In the meantime, once we deleted the temp domain and migrated to the new provider on the current domain WooLentor threw an error about “only 1 site can be active at a time,” or something similar. However, I have zero access to the temp domain as it has been permanently deleted from their hosting. I tried to “find/replace” any strings in the database with the temp domain, but my guess is that your plugin still sees the plugin as associated with the temp domain. Can you help me make the switch to our actual domain? thanks! Jon

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  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello Jon,

    Thank you very much for contacting us ??

    It seems that you are talking about the pro version of the plugin.

    With due respect, we’d like to inform you that this support forum is meant to provide support for the free version of the plugin only.

    Since you are using the pro version, would you please contact us on our website with the order ID or purchase code?

    https://woolentor.com/contact/

    Our support team will definitely assist you with that.

    Kindest regards,
    Tarek

Viewing 1 replies (of 1 total)
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