– Unfortunately, your currently used theme is not in the www.ads-software.com/themes/ directory:
https://www.ads-software.com/themes/search/Scribbler/
– These forums are for free themes/plugins available in the WordPress theme directory at www.ads-software.com/themes/. So please contact the developer/vendor directly for support with your question. You’ll be more likely to find a good answer from them, for they have the access to its code. Forum volunteers are not given access to commercial/custom products, so they would not know why your /custom/commercial theme or plugin is not working properly. The developers/vendors are responsible for supporting their custom/commercial product.
See https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products
