Rename of Backup

Dear @xxxtristamxxx ,

Thank you for getting in touch with us.

You can download the backup file, rename it and then upload it back.
Or else, you can rename it via FTP client.

Let us know if this helps.

Dear @xxxtristamxxx ,

How are you today?

Just wondering whether you were able to rename the file.

Dear @xxxtristamxxx ,

We haven’t heard back from you for 4 days.
We’re marking this thread as resolved.
Please, submit a new support thread if you need more help.