Hello @sneoo4,
Thank you for reaching out,
Would you please provide us with some screenshots, a short video, or any documentation of the issue you faced, step by step?
You can share the steps of the issue with us so that we can reproduce the issue on our end, somewhere other than your website. Then we’ll find a solution for it.
You can upload your files to one of the following online services:
https://drive.google.com
https://dropbox.com
Or any other service you know.
However, it seems that this is a general error message. To see the real error message, you need to enable WordPress debug mode. After that, send the error message here so we can check it on our end and provide a solution.
To enable it, please follow the steps explained in this link: https://www.ads-software.com/support/article/debugging-in-wordpress/ then send the error message here, and we’ll check the error message to understand why it happens on your website.
Also, kindly provide us with your system environment information. To do this, please go to WP Dashboard > Tools > Site Health > Info Tab and click on the button Copy site info to clipboard. You can send the information as code here or upload them to https://pastebin.com/ and get an exclusive link: https://i.postimg.cc/fbjtkFyJ/image.png(you can remove your email address from the content).
Please recheck your issue and keep us posted.
I hope it helps,
Best Regards
