renewal

  • Hi,
    We have non recurring memberships. We bought a renewal notice plugin to let people sign up again. How will this work? Do we need to make an upgrade button? Should they wait until they have expired and been changed to a free membership and then they can sign up again? What happens if you want to pay for the next year before the last one has expired?

    Evelyn

    https://www.ads-software.com/plugins/s2member/

Viewing 6 replies - 1 through 6 (of 6 total)

  • Better ask the creator of renewal notice plugin.

    Thread Starter evelynf

    (@evelynf)

    All it does is send out a reminder to renew since S2member doesn’t send out any emails about expiration. It doesn’t have anything to do with the renewal process.
    I’m not understanding the renewal process for S2member.

    How does it work? If I’m going to expire next week, can I renew today? How would I do that? With an upgrade button?

    I can’t find this in the docs so far.

    Thanks,
    evelyn

    Well, I think “renewal” can not be done for “non recurring memberships”, and s2M has nothing to do with this.

    However, i can think of a little workaround. There is a third party plugin called KC S2M+MC which synchronizes s2M and MailChimp (sorry, if you are not using MailChimp then, it would not work).

    That plugin allows you to import various information from s2Member to merge fields in MC, and you could set it to import the EOT, and then, with some simple automation, you can send a reminder through MailChimp based on that EOT date.

    Of course, that would only work for recurring membership where there is actually an EOT, but otherwise, you could import a date when a product is purchased.

    I am not 100% sure of this since i never used that, but maybe worth looking into. Maybe Krum could clarify if this is possible.

    Thread Starter evelynf

    (@evelynf)

    Hi,
    Thank you for your help – and I already have a plugin that can send the reminder. My question is what happens when I have someone who is member level X – paid – and they are almost going to expire. Can they use an upgrade button to sign up for more time while they still have not reached EOT?

    Or do they need to expire and then be demoted to a free membership and THEN use an upgrade button to sign up for more time?

    Thanks!
    evelyn

    Did you look at the Button Code Generator For Subscription Modifications?
    Maybe that is what you need?

Viewing 6 replies - 1 through 6 (of 6 total)
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