Renewal Charge for cancelled account

  • Resolved tiffinandteaofficial1

    (@tiffinandteaofficial1)


    3 months, 3 weeks ago

    Hey Team, 

    It’s Safira from https://tiffinandteaofficial.com/. I think there’s something screwy with the support emails. I’ve tried to contact you and it seems like I haven’t gotten any replies. 

    I recently got charged for an automatic renewal and I would like to cancel and get that refunded (as well as disable any automatic renewals for any JetPack products/services). How/what do you need from me to make that happen?

    Apologies, resending because I don’t think I am receiving emails from Jetpack on my normal email address. I haven’t had a response since February.

    Please reply at [email protected].

    Best,
    Safira

Viewing 1 replies (of 1 total)
  • Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @tiffinandteaofficial1,

    We’ve found your message and replied via email, confirming your refund. Please check your inbox (or spam folder) for the details.

    That said, I’m goinng to mark this as resolved.

    Best regards!

Viewing 1 replies (of 1 total)
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