Renumerate function

  • Resolved modelar7

    (@modelar7)


    1 month, 3 weeks ago

    Hallo,

    we migrate the site to new hosting and create the website again from the ground up. We exported orders from the original hosting and then imported them using the WooCommerce Customer/Order/Coupon Export/Import plugin. There are about 2500 orders. During the import, the plugin was deactivated and the orders had basic numbering using ID. The plugin was then activated and the Renumerate Orders function was started. After a while, the page displays an error and a maximum of approx. 700 orders are renumbered. Is there a procedure to successfully renumber such a large number of orders? In the case of adding a batch function in updates, where would the user be able to define that renumbering takes place after 500 orders? Or to the Renumerate orders section add the option to renumber orders from a certain ID (or date) to a certain ID (or date) so that the user can define how many orders he wants to renumber due to the features of his hosting? Or an idea to create a CRON task that can handle it?

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  • Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @modelar7,

    I apologize for the delay in response. I’ll be trying to replicate the issue at our end and will get back to you with an update.

    In the meanwhile, can you share the screenshot of the setup of the plugin you have on the site?

    Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @modelar7,

    After several attempts, we haven’t been able to replicate the exact issue on our end. Could you please share the link to the WooCommerce Customer/Order/Coupon Export/Import plugin you’re using? Additionally, if possible, could you provide the exact error message displayed during the renumbering process? This will help us pinpoint the problem more accurately.

    Currently, the orders should not renumber automatically upon plugin activation. However, as a temporary solution, you can set the Custom Order Numbers feature to apply to new orders only. You can do this by adjusting the “Select orders to apply new settings to ” settings under Order Number Settings in the plugin.

    Also, we’re not using a Cron job to handle the Renumerate Orders function. I’ll continue attempting to replicate the issue and will check the code to see if there’s a way to address it on our end.

    If there’s any other information you can provide!

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