Reorder and management Field do not work with Astra “modern checkout” selected

  • Resolved fcipolla

    (@fcipolla)


    4 months, 3 weeks ago

    Astra Pro offer a layout called “modern” in order to personalize checkout. When this option is selected, to improve checkout layout, your plugin has failed to manage the class of field and reorder the position.

    Any idea to help me out?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    Hi,

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Thread Starter fcipolla

    (@fcipolla)

    Hi, There!

    Could you informe your website in order to ask for help? Thank you.

    Regards,

    Thread Starter fcipolla

    (@fcipolla)

    Hi again!
    I’m sure that if you try to set up a different display of the checkout, with the Astr Pro Modern Checkout enabled, you will see that the plugin does not make any effect. In my case, the fields that I previously changed were lost.

    Plugin Support Dina S.

    (@themehighsupport)

    Hi,

    Kindly note that our plugin works only if the checkout page has been created using the WooCommerce shortcode [woocommerce_checkout].

    Unfortunately, we don’t have the possibilities to check the issue on the local environment with the Astra Pro. So, please raise a ticket through our website.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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