Replaced desktop menus appear but don't work

  • Resolved lazykins

    (@lazykins)


    8 years, 3 months ago

    Love the plug-in. I am using it with the Optimizer theme. I’ve found that when loading a page in portrait orientation with hamburger menu displayed, then rotating device to landscape orientation, the previously hidden menu appears but the submenus are not there and neither are the dropdown arrows, so you basically have to reload the page if you switch orientation. The menus are not being built, I guess? Has anyone found a solution to this?

    https://www.ads-software.com/plugins/responsive-menu/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor responsivemenu

    (@responsivemenu)

    Hey there,

    Im not sure I follow exactly – can you post a URL of the site its happening on and exact steps to replicate so I can take a look.

    Thanks!

    Thread Starter lazykins

    (@lazykins)

    https://manitowocsymphony.org/

    I should have it in maintenance mode, since it’s incomplete right now.

    Do this:
    1. use a mobile device and load any page in portrait.
    2. rotate device to landscape orientation.

    Hamburger disappears and correct menu appears, but none of its second level/drop down links function. Top level links work. But submenus don’t appear. Neither do the arrows. Inspection reveals the links are not even there.

    Plugin Contributor responsivemenu

    (@responsivemenu)

    Hey again,

    I have just tried this on a few devices and am unable to replicate the issue.

    What device and browser are you having this issue with? I have tried numerous times and it all works well for me.

    Have you made sure to clear your caches and does the issue go away if you disable my plugin?

    All the best

    Thread Starter lazykins

    (@lazykins)

    I am using all IOS devices, I’m afraid. ipad mini, ipad, iphone 6plus and iphone 5.

    Clearing cache only helps until page reload. Once that hamburger menu is loaded, the other menu is broken off-screen and when displayed again, doesn’t work. Could there be a solution that hides the menus with visibility:hidden css instead of hiding them with display:none css, so they still get built? Or would that not solve it.

    Disabling plug-in… well, that’s a long story. I am using Optimizer and the mobile menu is not functioning correctly in the first place, so I can’t even test it.

    I suspect it is the theme. I have the premium version and have posted in the support forum.

    Thank you!

    Plugin Contributor responsivemenu

    (@responsivemenu)

    Hey there,

    I tried on iPhone 6 and a tablet and didnt see the issue.

    Display: none wont do anything except hide them from view, as soon as that is removed it will go back to how it was previously.

    Let me know what their theme support say.

    All the best

    Thread Starter lazykins

    (@lazykins)

    I will. Thank you. So bizarre (but good? I guess) that you are not experiencing it. I have to turn it back to maintenance mode now, the customer just saw that it was live and freaked out a little.

    Plugin Contributor responsivemenu

    (@responsivemenu)

    Keep me updated!

Viewing 7 replies - 1 through 7 (of 7 total)
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