• Resolved bassman2112

    (@bassman2112)


    Hi there!

    Our podcast is having issues where the feed is not getting updated on Spotify.

    The response we received from Spotify support was to replace the characters of “&#8211” with “amp;&” in our show’s RSS feed; but I’m unsure how to do that through PowerPress.

    Any tips would certainly be appreciated! Thank you =)

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Mike Dell

    (@benzoid)

    What is the RSS feed in question?

    Thread Starter bassman2112

    (@bassman2112)

    Plugin Support Mike Dell

    (@benzoid)

    You will have to contact Spotify directly. Sometimes they have troble with Soundcloud filse. I see nothing wrong with your RSS feed from PowerPress.

    Thread Starter bassman2112

    (@bassman2112)

    Thank you for the heads up, and for taking a look =]

    I also wasn’t totally sure given that everything up until March of this year seemed okay on Spotify, but everything after suddenly stopped haha; but figured I’d check here for due diligence.

    Thank you again for that, I’ve contacted Spotify with the info!

    Thread Starter bassman2112

    (@bassman2112)

    Hey again @benzoid

    We walked through it with Spotify support and found that all the episodes after March have <guid isPermaLink="false"></guid> (so blank GUIDs)

    Edit – Moving this to a new topic as it was marked as resolved, but it is not resolved haha.

    • This reply was modified 4 years, 3 months ago by bassman2112.
Viewing 5 replies - 1 through 5 (of 5 total)
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