Replacing existing catalog

  • Resolved johns09

    (@johns09)


    2 years, 4 months ago

    I’m about to start syncing my woocommerce catalog to my facebook store. Will it automatically replace existing items and delete those that don’t exist in Woocommerce?
    Or is it recommended that I completely gut my Facebook store first so it’s a clean slate to update the catalogue.

    Ideally I don’t want to completely delete the catalogue as I don’t want to stop people from browsing

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @johns09,

    Thank you for getting in touch with us.

    While syncing the existing items will be updated and those item’s that do not exist on the site will not be deleted.

    Thread Starter johns09

    (@johns09)

    So how does it know what items already exist? Does it go by SKU or title etc?
    FYI This is for a fresh sync, I have not used this app yet so there’s no linking products to update yet.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @johns09,

    If product has SKU, the fb product retailer ID will be SKU_ID and if the product has no SKU then the FB ID will be product ID. Based on this data the products will be identified and updated
    .

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Replacing existing catalog’ is closed to new replies.