• Resolved wbenterprises

    (@wbenterprises)


    WordPress Version: 6.6.1
    Plug-in Version: 3.0.3

    When I use the “Upload a new file” feature, the file uploads successfully. It updates the thumbnail in the Media library view. However, when clicking the thumbnail it still shows the old one. Also, the post with the thumbnail doesn’t update, either. I’ve tried emptying the browser cache, even used different browsers, nothing changes. If I download the image via FTP, the correct one is downloaded, too. Weird.

    I am also NOT using any content delivery such as CloudFlare or WP-Optimize.

    Why/where is it holding on to the old image?

    Please assist.

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  • Thread Starter wbenterprises

    (@wbenterprises)

    OK, please disregard, I figured out that indeed Cloudflare was caching the image. I went to Cloudflare and cleared the cache manually.

    For the sake of helping others, I figured this out by using Firefox’s Developer Tools. I went under the Network tab, filtered on images, and clicked the culprit image. On the right side, it shows the server where the content is being delivered from. I do not recall asking Cloudflare to cache this content, so I will need to figure out what it’s doing that.

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