Replacing the old URLs with the new one does not work

  • We have about 2,000 hyperlinks (CTAs) that needs to be updated.

    We tried all the suggested workaround in to update the URLs from adding backslash before the forward slash (\/) as we are using Elementor.

    We also tried selecting all the table. Nothing is working as it should be.

    It says on the report that it updated the URLs, however upon checking, the links are still the same.

    We also waited 24-48 hours as it might take time to propagate. However, links are still the same.

    We refer to this thread here: https://www.ads-software.com/support/topic/replace-not-updating-on-elementor-pages/

    Thank you in advance.

    Cheers.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi Grewin,

    Better Search Replace Support Team here. Thanks for reaching out with your query, we would be happy to assist!

    May we know if you are using any caching plugins or software? It’s possible the pages are getting cached in real files on your server. The plugin can only search/replace database records, it can’t look for texts in files.

    Please also check if the page is using a template file. Perhaps, the links are hard-coded in the template file.

    We’re not too familiar with how Elementor stores URLs so you may have to contact them about the URL formats in their database and where they are stored.

    Another thing you can do is check the database directly for any instances of the URLs that are not getting replaced. Maybe searching the database for the domain name only can avoid the issues with the slashes. This will help confirm if the URLs are indeed not getting replaced.

    Let us know how it goes for you.

Viewing 1 replies (of 1 total)
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